Dual Rate Pit Manager TG

Essential Functions

• Responsible for the inventory of table games equipment, dice, tiles and cards.
• Maximizes overall table games profitability.
• Manages staff and organizes department functions in accordance with company guidelines.
• Delegates tasks and shift assignments or projects, meeting deadlines related to those assignments.
• Works on actual project or service to help achieve the objectives of the department.
• Focuses on achieving the goals or objectives of the shift using available resources (staff and budgetary).
• Evaluates the schedule or timelines related to the completion of assignments, while maintaining service and/or product quality.
• Develops staff skills to enhance department effectiveness and manage resources to eliminate excess cost or unnecessary expenditures.
• Interviews and makes recommendation of candidates for new hires.
• Determines if and/or when policy or procedural infractions by Team Members occur and issue the appropriate level of progressive discipline.
• Evaluates all direct reports and conducts introductory period and annual performance reviews.
• Maintains an open-door policy and addresses all team member issues and/or concerns in a timely manner.
• Creates a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; adherence to the company’s status quo third party representation philosophy; compliance with company policies, legal requirements and collective bargaining agreements.
• Possesses a working knowledge of all department and company policies and procedures and Rules of Conduct and must enforce the same.
• Issues a complimentary in accordance with the Company Comp Matrix.
• Performs other tasks as assigned.

Core Competencies

• Demonstrates consistent regard and dedication to guests, vendors, colleagues and the Company by being engaged, interested and productive.
• Demonstrates a working knowledge of our marketplace; actively and collaboratively assists in building the best practices necessary for the Company’s success.
• Demonstrates an understanding of the impact actions and decisions have on the Company both financially and on guest relations.
• Demonstrates the courage and initiative to present new ideas and perspective to create positive results.
• Exhibits respectful consideration of viewpoints, situations of others.
• Puts the guest at the forefront of every decision.

Essential Requirements

• Ability to remain organized in a pressure situation.
• Ability to input and access information into a computer.
• Skill in establishing and maintaining effective working relations with staff.
• Problem solving, administrative, multi-tasking, organization and prioritization skills.
• Strong communication skills.
• Have an understanding of Basic Strategy, detect advantage play and report such activities, take measures to protect company assets.
• Have a complete understanding of Departmental, company and New York State Gaming Commission rules and regulations that apply to the position.
• Knowledge/Work Experience:
• Must be 21 years or older.
• High School diploma or equivalent.
• Minimum of 3 years Pit Manager or Dual Rate Pit Manager experience in a major class three commercial license casino.
• Possess a minimum of at least four of the six core games, (core games are defined as; (Blackjack, Craps, Roulette, Baccarat, Pai Gow Tiles, Poker).
• Possess a working knowledge of all department and company policies and procedures and Rules of Conduct and must enforce the same.
• Working knowledge of all NYSGC rules, regulations and Internal Controls applicable to table games.

Language Skills

• Ability to read, analyze, and interpret documents, such as policy and procedure manuals and other related documents.
• Ability to respond to common inquiries from other Team Members or guests.
• Fluency in English required.
• Ability to write detailed instructions and correspondence.
• Ability to effectively present information in one-on-one and small group situations.

Mathematical Skills & Reasoning Ability

• Ability to compute basic mathematical calculations.
• Ability to decipher various reports and maintains reports upon request.
• Ability to address stressful situations with clients showing dignity and the utmost tact and politeness.
• Must demonstrate excellent analytical, problem solving, critical thinking and decision-making skills.

Physical Demands

• Regularly required to talk or hear.
• Regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls.
• Occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.
• Craps dealer will perform the function of Stickperson.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Moderate physical ability such as lift or maneuver at least twenty-five (25) pounds, and prolonged standing during the shift.

Work Environment

• The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.
• The noise level in the work environment varies. When on the casino floor, the noise level increases to loud.
• When on the casino floor or other designated areas may be subjected to tobacco smoke.
• Must be able to handle intoxicated guests in a professional manner.
• Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying schedules to reflect the business needs of the property.