Drop Installer II
Job Summary
A Drop Installer II is responsible for the installation, troubleshooting, and maintenance of buried and aerial fiber and/or copper drop cables that connect the main network to customer locations. This role typically involves a blend of technical expertise, physical ability, and customer service skills.
About the Role
Bristol Alliance of Companies (Bristol) is committed to building lasting relationships that reflect our hard work, ingenuity, and dedication to safety. Every employee has an impact on our success, which benefits the Native Culture, land, and people of the Bristol Bay region. Our values: People, Communities, Reputation, Teamwork, Trust, and Truth.
Essential Functions
Performing Installations and Repairs: Installing new and repairing existing aerial and buried fiber or copper drops according to industry and company standards.
Customer Interaction: Communicating effectively with customers, identifying optimal drop bury paths, and explaining the installation process.
Operating Equipment: Utilizing hand tools, and test equipment for installation, troubleshooting, and maintenance.
Testing and Troubleshooting: Operating test equipment to check signal strength and identify issues and performing troubleshooting and repairs on drop facilities.
Safety and Compliance: Adhering to safety regulations, company procedures, and industry standards.
Documentation: Completing all necessary paperwork, including job reports, trouble tickets, and inventory management records.
Mentorship: Potentially training and mentoring Drop Installers I.
Worksite Restoration: Ensuring the worksite and utilities are restored after project completion.
Competencies
Technical Knowledge: Strong understanding of fiber optics, cable installation, network principles, and related equipment (modems, routers, etc.).
Troubleshooting & Problem Solving: Ability to diagnose and resolve issues with equipment, network, or installation.
Manual Dexterity: Proficiency in using hand and power tools for installation, repairs, and handling delicate components.
Physical Strength and Stamina: Ability to lift and move heavy equipment (up to 100 pounds), climb ladders and poles, work in various weather conditions and sometimes in confined spaces or at heights.
Customer Service & Communication: Effectively interacting with customers, explaining technical information, and resolving concerns.
Organizational Skills: Managing materials, equipment, and time effectively to meet deadlines and ensure project completion.
Safety-Conscious: Adhering to safety procedures, especially when working with electricity, at heights, and in potentially hazardous environments.
Attention to Detail: Ensuring accurate installation, testing, and documentation to maintain high quality of service. Ability to work on-call, weekend, and holidays.
Required Education And Experience
High school diploma or equivalent.
6 to 18 months of experience in the field or related area.
Valid driver’s license.
Benefits
Excellent salary and benefits package to include paid time off, paid holidays, comprehensive health plan including medical, dental, vision, life, short-term disability insurance, and 401(k) plan with employer match.
Equal Opportunity Employer Statement
Bristol companies are equal opportunity employers and offer any available positions to all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, parenthood, pregnancy, marital status, or changes in marital status, in accordance with applicable state and federal laws. This applies to recruitment, placement, pay, benefits, training, employment status changes, social and recreational programs, and other conditions and benefits of employment. Bristol grants employment preference first to BBNC and Choggiung shareholders, their spouses, or descendants, and second to Alaska Native Corporation shareholders in accordance with P.L. 93-638.
Disclaimer
This job description is not intended to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. This job description is not a contract or employment. It does not promise or guarantee any particular benefit or specific action. All employment with Bristol is “at-will” which means that Bristol or employee can terminate the employment relationship at any time with or without cause.