Driver License Examiner Assistant - Lancaster East Driver License Center
About the role
This position supports daily operations at a Driver License Center by assisting customers, processing applications, verifying identification documents, and administering testing services. The role combines customer service, data entry, regulatory compliance, and public interaction to help deliver driver licensing services efficiently and accurately.
This posting will close on November 12, 2026 or after a total of 25 applications are received, whichever occurs first.
Responsibilities
- Customer Assistance: Greet customers, explain licensing services, distribute forms and informational materials, and respond to questions and concerns
- Identity Verification: Examine identification documents and review application information to help prevent fraud and identity theft
- Knowledge Testing: Administer standardized knowledge exams and conduct vision screenings for license applicants
- Application Processing: Enter customer information, application details, and test results into online licensing systems
- License Services: Provide information about renewals, duplicates, transfers, motorcycle licenses, CDL requirements, restrictions, and endorsements
- Regulatory Compliance: Follow REAL ID requirements, fee waiver guidelines, customer service policies, and workplace safety procedures
Qualifications
Minimum Experience and Training Requirements: One year of experience obtaining, evaluating, and providing information to the public.
Other Requirements: Must meet the PA residency requirement. Must be able to perform essential job functions.
Legal Requirements: A conditional offer of employment will require submission of criminal history reports. The selected candidate must undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment.
Schedule
Full-time employment, 80 hours bi-weekly. Work hours are 8:15 AM to 4:45 PM, Tuesday through Saturday, with a 30-minute lunch. Overtime and travel as needed. No telework option.