Driver License Examiner Assistant - Malvern
About the role
Be the friendly face that helps customers navigate important driver licensing services! As a Driver License Examiner Assistant with the Pennsylvania Department of Transportation, you will support highway safety while assisting people with a wide range of licensing needs. Every day brings new opportunities to provide guidance, verify important documents, and deliver excellent customer service.
The Driver License Examiner Assistant supports driver licensing operations by assisting customers, reviewing documents, administering tests, and processing applications. This position plays an important role in customer service, identity verification, and highway safety efforts.
Responsibilities
- Customer Assistance: Greet customers, answer questions, and provide forms and information based on customer needs
- Identity Verification: Examine identification documents and review applications to help prevent fraud and identity theft
- Test Administration: Conduct knowledge tests and vision screenings for driver license applicants
- Application Processing: Enter customer information, applications, and test results into online licensing systems
- License Services: Provide guidance on licensing options, renewals, transfers, REAL ID requirements, and commercial driving credentials
- Records Support: Prepare restoration requirement letters, process fee waivers correctly, and maintain organized work areas
Qualifications
Minimum Experience and Training: One year of experience obtaining, evaluating, and providing information to the public.
Other Requirements: Must meet the Pennsylvania residency requirement. Must be able to perform essential job functions.
Legal Requirements: A conditional offer of employment requires submission of criminal history reports. The selected candidate must undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment.
Work Schedule
Full-time, Tuesday through Saturday, 8:15 AM to 4:45 PM with a 30-minute lunch. Overtime and travel to other Driver License Centers may be required. Telework is not available for this position.
This posting closes on November 21, 2026, or after 25 applications are received, whichever occurs first.
Salary
In some cases, the starting salary may be non-negotiable. Further details will be communicated via email.
Examination Information
Completing the application, including all supplemental questions, serves as the exam for this position. No additional test center exam is required. Scores are based on the detailed information provided in the application and supplemental questions, are valid for this posting only, and will be provided via email. Applicants may only apply once for this posting.