Driver License Examiner Assistant - Penn Hills

About the role

This role supports the daily operations of a Driver License Center by helping customers complete licensing and identification services. You will perform duties such as greeting customers, guiding them through identification checks, administering knowledge tests, conducting vision screenings, inputting applicant information, and providing accurate information about licensing options.

Responsibilities

• Customer Interaction: Greet customers and guide them through identification checks, form completion, and service steps
• Testing Support: Administer knowledge tests and conduct vision screenings using required equipment
• Data Entry: Input applicant information, test results, and service requests into online systems
• Service Guidance: Provide accurate information about licensing options, REAL ID requirements, and related services
• Policy Compliance: Apply fee waiver rules correctly and follow all customer service and REAL ID regulations
• Work Area Care: Maintain a clean, organized, and accessible workstation at all times

Qualifications

• Minimum Experience and Training Requirements: One year of experience obtaining, evaluating, and providing information to the public
• Other Requirements: Must meet the PA residency requirement
• Legal Requirements: A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.

Benefits

No specific benefits are listed in the job posting.

Skills

The job posting does not specify any particular skills required for this position.

Pay

No specific pay information is provided in the job posting.

Schedule

Full-time employment with work hours of 8:15 AM to 4:45 PM, Tuesday - Saturday, with a 30-minute lunch break. Telework is not available for this position. Work overtime and travel to other Driver License Centers when needed.