Drains Technician - Residential

What You'll Do

• Drain Cleaning & Clearing - Perform residential drain cleaning using cable machines, high-pressure jetting equipment, and other tools to clear blockages in sinks, tubs, toilets, main lines, and sewer systems.
• Sewer Line Diagnostics - Conduct sewer camera inspections to identify root intrusion, pipe damage, blockages, and system defects.
• Troubleshooting & Problem Solving - Diagnose drain and sewer issues, determine root causes, and recommend effective solutions to restore proper flow.
• Preventative Maintenance Services - Provide routine drain maintenance, including descaling, root treatment, and system flushing to prevent future issues.
• Customer Communication - Clearly explain findings, recommended services, and repair options to homeowners while maintaining a friendly, professional demeanor.
• Cost Estimates & Recommendations - Prepare accurate service estimates and educate customers on long-term solutions such as sewer repair, replacement, or preventative maintenance plans.
• Service Titan Documentation - Use Service Titan to document work performed, update job notes, track service history, and manage customer interactions.
• Equipment Care & Safety - Maintain drain‑cleaning equipment, follow safety protocols, and ensure all work complies with local codes and industry standards.
• Customer Service Excellence - Deliver exceptional service, resolve concerns promptly, and ensure a positive customer experience from start to finish.

What You Bring

• Experience - 2-3+ years of experience in drain cleaning, sewer maintenance, or a related residential service role. (Residential plumbing experience is a plus)
• Technical Skills - Proficiency with cable machines, jetters, sewer cameras, locators, and other drain‑cleaning tools.
• Service Software - Experience with Service Titan or similar field-service software preferred.
• Communication Skills - Strong ability to communicate clearly with customers and team members.
• Attention to Detail - Ability to accurately diagnose issues and perform work that meets safety and code standards.
• Customer‑Focused Mindset - Commitment to delivering high-quality service with professionalism and a positive attitude.
• Driver’s License - Valid driver’s license with a clean driving record.

What We Offer

• Medical, Dental, and Vision Insurance
• Affordable, comprehensive coverage
• 401(K) with Company Match Plan for your future with confidence
• Company-Paid Long-Term Disability & Life Insurance
• Security and peace of mind
• Voluntary Short-Term Disability & Life Insurance
• Additional protection tailored to your needs
• Paid Time Off

Pay

USD $35.00/Hr.

Schedule

USD $25.00/Hr.