Drain Service Technician
About the role
Build Your Skills. Grow Your Career. Be Part of Something Bigger. Looking for more than just a job? Roth is building the next generation of home service professionals, and we want you to be part of it! As a Drain Service Technician, you’ll have the opportunity to sharpen your technical skills, work directly with customers, learn from experienced professionals, and build a career with a company that has been serving Oregon communities for over 50 years. Whether you’re looking to grow into a senior technician, take on leadership opportunities, or simply become the best technician you can be, Roth gives you the tools, training, and support to make it happen.
We work to improve the quality of life for our customers and employees in a sustainable manner. We strive to be a positive symbol in the communities we serve and challenge ourselves to get better every day.
At Roth, we believe your career shouldn't have a ceiling. We’re committed to helping our employees develop their skills, take on new challenges, and advance within the company. You’ll have access to training, experienced teammates, and opportunities to grow as you gain knowledge and confidence. Start as a Drain Service Technician. Build your skills. Take on more responsibility. Become a leader. Your future at Roth can be whatever you make it.
Responsibilities
- Performing residential drain cleaning, jetting, cabling, and related service work.
- Providing camera inspections for mainline stoppages within 24 hours of the reported issue.
- Diagnosing drain and sewer issues and clearly explaining your findings to customers.
- Building strong customer relationships while delivering a professional, 5-star experience.
- Educating customers about sewer repairs, replacements, maintenance, and preventative solutions.
- Helping customers understand their options and choose the solution that best fits their needs.
- Taking ownership of your work, performance, and revenue goals.
- Creating an experience that earns customer referrals and repeat business.
- Working alongside Customer Service and Dispatch to keep jobs running smoothly.
- Maintaining and protecting your service vehicle, tools, and equipment.
- Keeping your truck properly stocked and ready for the day.
- Participating in hands-on training, team meetings, and ongoing development.
- Learning from experienced technicians and helping mentor apprentices as you grow.
- Completing invoices, timecards, curbside feedback, and option sheets accurately and on time.
Requirements
You don't have to know everything on day one. We’re looking for people who are willing to learn, work hard, take ownership, and want to build something for themselves.
- A valid driver’s license and clean driving record.
- At least 1 year of Drain Technician experience.
- Knowledge of local plumbing codes is preferred.
- Strong communication and customer service skills.
- A professional attitude and positive mindset.
- The ability to work independently while being part of a team.
- A willingness to learn new technology, techniques, and best practices.
Benefits
We know great people have choices, so we work hard to create a place where talented people want to stay and grow.
- $20–$25 per hour, DOE
- 90% company-paid Health, Dental, Vision, and Life Insurance
- 401(k) retirement plan with company matching
- Paid Time Off (PTO)
- 6 paid holidays
- Career advancement opportunities
- Ongoing technical and professional training
- Industry-leading products and technology
- Opportunities to learn from experienced technicians
- A supportive team environment
- Adidas and Columbia Sportswear employee store passes
- Managers who care about your success
- A team culture where hard work and growth are recognized