Doorperson

About the role

Rudin, as agent, seeks a Doorperson to join the company. We are looking for candidates that can hit the ground running. This is a 32BJ Union position.

Essential Functions

• Handle cleaning products and equipment safely
• Lift up to 50 pounds
• Bend, lift, go up and down stairs and/or ladders
• Maintain cleanliness, sanitation, and organization throughout the building
• Report to work on time and remain alert for the entirety of the shift
• Follow oral and written instructions and clearly communicate both verbally and in writing
• Utilize computer software to perform duties
• Stand for extended periods of time

Responsibilities

• Greet and assist tenants and visitors in a pleasant and courteous manner
• Provide assistance by opening doors, carrying bags, hailing rides and directing people to the front desk
• Respond to inquiries whether it be features of the building, local knowledge of the neighborhood, and questions, concerns or complaints, which may be relayed to the appropriate co-worker
• Stay alert throughout the shift to ensure building and tenant safety: Look out for suspicious activity and regularly inspect the building for safety, patrolling all areas and reporting any damages
• Use building management software, such as Yardi, to enter and track work order requests, maintain key control, confirm building and visitor information, and receive/track deliveries and packages until residents pick items up
• Perform maintenance tasks as assigned, including clearing sidewalks during winters, laying down rain mats, watering plants, sweeping puddles on the exterior perimeter, mopping floors, glass cleaning and other cleaning tasks
• May be required to perform overtime as needed to address emergencies

Compensation

The compensation for this role is subject to the terms of the 2022 Apartment Building Agreement between the Realty Advisory Board on Labor Relations Inc. and SEIU Local 32BJ (“Contract”). The new hire rate for this position is 75% of the Contract minimum. The hourly rate for this position ranges from $23.08 - $30.77

Qualifications

• Proper Etiquette: Be polite and friendly, making people feel at ease, and proactively offer your services to tenants and visitors
• Customer Service: Be committed to creating an excellent tenant experience, answering inquiries thoroughly and accommodating requests while reinforcing rules and policies
• Safety Awareness: Recognize signs of potential danger and enforce safety measures
• Attention to Detail: Being observant is a key characteristic of this position while monitoring deliveries, building premises and everyone entering--beyond safety concerns, remembering details helps build better connections with people, especially residents or recurring visitors
• Comfort in learning computer applications; working knowledge and experience with Building Link or Yardi a plus
• Punctual and reliable, with excellent verbal and written communication skills
• Use sound judgment, show discretion, and maintain confidentiality
• Detail-oriented and extremely organized with an ability to multi-task
• Be a team player with excellent interpersonal skills