Donor Communications Coordinator

About the role

The Donor Communications Coordinator plays a crucial role in supporting the Donor Communications Manager by executing various donor-facing communications projects. This position involves managing timelines, gathering content from internal departments, and ensuring high-quality, donor-centered messaging.

Responsibilities

• Support the Donor Communications Manager in executing donor communications projects, including newsletters, impact reports, direct mail, email appeals, donor journey emails, and stewardship communications.
• Build, format, test, and deploy Mailchimp email campaigns throughout the year.
• Manage donor communications timelines, create campaigns in Wrike, and maintain HMG calendar with donor comms dates.
• Coordinate with internal departments to gather content, stories, and assets for communications projects.
• Create and deploy ringless voicemail messages in support of donor engagement.
• Proofread and quality-check all donor communications for direct mail and email.
• Build out and email Digital newsletter using brand website.
• Auxiliary tasks include assisting with launching and maintaining the Donor onboarding journey series in MailChimp.

Requirements

• Education: Associate degree or higher in Communications, Marketing, or a related field; bachelor's degree preferred.
• Experience: 1-3 years of experience in communications, project coordination, or donor relations.
• Knowledge, Skills And Abilities:
  • Heart for Christian ministry.
  • Personal relationship with Jesus Christ and strong moral character.
  • Spiritually grounded and working knowledge of scripture.
  • Active member of a Bible believing local church.
  • Organizational and project coordination skills with the ability to manage multiple priorities and deadlines.
  • Demonstrated, proven written communication and proofreading skills.
  • Creative writing skills.
  • Experience building email campaigns using platforms such as Mailchimp.
  • High attention to detail and commitment to accuracy.
  • Strong understanding of the donor mindset and heart.
  • Proactive, takes initiative, works independently.
  • Strong cross-functional collaboration skills.
  • Proficiency using Microsoft Word, Excel, Teams and donor management softwares.
  • Ability to be trained on Virtuous CRM, Raise Donors, MailChimp and other platforms.
  • Demonstrates strong moral, ethical, and relational skills.
  • Organizes and manages time with frequent interruptions.
  • Fast-paced learner, Ministry-minded self-starter.
  • Discerns and elicits the interests and concerns of others, meeting needs and discovering ways to improve engagement with donors.
  • Adaptable and willing to engage with other team members to ensure alignment and successful collaboration.
  • Strong problem-solving skills and the ability to exercise sound judgment.
  • Demonstrates professionalism, initiative, and accountability.
  • Ability to maintain confidentiality and handle sensitive donor information with integrity.