Donor Center Technician 1

Job Summary

This role is responsible for determining donor eligibility, plasma collection and product processing while maintaining compliance. This Is What You’ll Do

Ensure Compliance

• Comply with all state, federal, and industry regulations (e.g., FDA approved SOPs, OSHA, CLIA, GMP)
• Maintain production standards and facility compliance

Customer Service and Donor Experience

• Maintain high levels of customer service, donor confidentiality, and a positive donor experience

Donor Assessments and Safety

• Maintain donor conditions and perform eligibility assessments, including vitals, microhematocrit, total protein testing, and donor registration
• Ensure safety and product quality

Equipment Operation and Maintenance

• Set up, prepare, and operate automated plasmapheresis equipment
• Respond to alarms, troubleshoot alerts, and disconnect donors upon procedure completion
• Perform plasma collection and processing, including sterile product and sample handling, freezer organization, and preparation of shipments in compliance with SOPs and transportation regulations
• Maintain cleanliness of the donor center and work areas, ensuring professional appearance, proper stocking, and safe disposal of biohazardous waste and spills
• Maintain and perform quality control on donor center equipment according to SOPs and manufacturer instructions

Record Keeping and Oversight

• Maintain complete and accurate recordkeeping in compliance with company SOPs
• Provide oversight of product safety and quality by maintaining proper collection ratios, monitoring donor safety, and responding to adverse donor events

Troubleshooting and Quality Control

• Troubleshoot machine issues and perform routine quality control checks on equipment

Physical Requirements

• Ability to utilize all required and appropriate PPE (Personal Protective Equipment)
• Ability to sit or stand for extended periods
• Ability to tug, lift, and pull up to thirty-five (35) pounds
• Ability to bend, stoop, or kneel
• Occupational exposure to blood borne pathogens
• Ability to view video display terminal less than 18” away from face for extended periods of time
• Ability to enter an environment with a temperature of -40C or colder according to Standard Operating Procedures
• Ability to perform precise tasks that require repetitive small motor skills, such as drawing blood for diagnostic tests
• Ability to use assistive devices if needed for mobility or communication
• Ability to work day and evening hours, weekends, holidays, and extended shifts on a frequent basis and be punctual
• Ability to use a computer and other office equipment
• Ability to communicate effectively, both verbally and in writing
• Ability to focus and concentrate on tasks for extended periods
• Ability to navigate the office environment safely, including stairs and elevators (if applicable)
• Ability to travel up to 20% via airplane and vehicle (if applicable)