Donor Assessment Coordinator

Responsibilities

• Screens organ offers from the OPTN contractor in accordance with Transplant Center protocols and workflows.
• Effectively communicates with Transplant Center teams, OPO staff, recipients, operating room (OR) teams, and internal TransMedics teams.
• Maintains knowledge of, understands, and adheres to OPTN policies.
• Safeguards seamless coordination of donor assessment from clinical review through surgeon and recipient communication to transplantation.
• Collaborates with the TransMedics Logistics team.
• Consults with TransMedics Clinical Leadership as appropriate.
• Completes accurate pre- and post-transplant documentation in the Transplant Center EMR and OPTN systems.
• Participates in a minimum of eight 24-hour on-call shifts per month (including holidays and weekends), based on staffing and business needs.
• Schedules time off with appropriate advance notice in coordination with the manager.
• Demonstrates excellent customer service, multitasking, and communication skills.
• Participates in quality improvement initiatives and team projects as assigned.
• Attends team meetings outside of scheduled call hours as necessary.

Requirements

• Bachelor’s degree in nursing, Health Science, Biological Science, or a related field, or an equivalent combination of education and experience.
• Minimum of three years of experience as a Transplant Coordinator, Organ Procurement Coordinator, or similar role with a strong clinical background in transplantation and in-depth knowledge of human anatomy and physiology.

Preferred Qualifications

• Five or more years of experience as a Transplant Coordinator, Organ Procurement Coordinator, or in a similar transplant-related clinical role.
• Experience working with multiple organ transplant programs or high-volume transplant centers.
• Advanced knowledge of OPTN policies, transplant operations, and organ allocation processes.
• Experience participating in quality improvement initiatives or process improvement within a transplant program.
• Ability to work effectively with all members of interdisciplinary transplant teams.
• Working knowledge of transplant logistics and vendor management.
• Highly detail-oriented with strong organizational skills.
• Outstanding interpersonal and communication skills, with the ability to collaborate effectively and build relationships with internal and external stakeholders.
• Ability to remain calm and professional while working under pressure.
• Ability and confidence to make independent decisions regarding donor medical management, logistical arrangements, and organ allocation.
• Ability to thrive in a fast-paced environment while managing multiple dynamic priorities.
• Strong problem-solving skills.
• Experience with medical compliance and clinical data sharing.
• Proficiency in Microsoft Office Suite (Word, Excel, and Outlook) and electronic medical record systems.

Qualifications

• Minimum Qualifications: Bachelor’s degree in nursing, Health Science, Biological Science, or a related field, or an equivalent combination of education and experience.
• Minimum of three years of experience as a Transplant Coordinator, Organ Procurement Coordinator, or similar role with a strong clinical background in transplantation and in-depth knowledge of human anatomy and physiology.
• Preferred Qualifications: Five or more years of experience as a Transplant Coordinator, Organ Procurement Coordinator, or in a similar transplant-related clinical role.
• Five or more years of experience as a Transplant Coordinator, Organ Procurement Coordinator, or in a similar transplant-related clinical role.
• Advanced knowledge of OPTN policies, transplant operations, and organ allocation processes.
• Experience working with multiple organ transplant programs or high-volume transplant centers.
• Experience participating in quality improvement initiatives or process improvement within a transplant program.
• Working knowledge of transplant logistics and vendor management.
• Outstanding interpersonal and communication skills, with the ability to collaborate effectively and build relationships with internal and external stakeholders.
• Ability to remain calm and professional while working under pressure.
• Ability and confidence to make independent decisions regarding donor medical management, logistical arrangements, and organ allocation.
• Ability to thrive in a fast-paced environment while managing multiple dynamic priorities.
• Strong problem-solving skills.
• Experience with medical compliance and clinical data sharing.
• Proficiency in Microsoft Office Suite (Word, Excel, and Outlook) and electronic medical record systems.

Benefits

• Medical with Health Reimbursement Account through Blue Cross/Blue Shield of MA
• Dental
• Vision Healthcare
• Flexible Spending Account
• Dependent Care Flexible Spending Account
• Short Term Disability
• Long Term Disability
• 401K Plan
• Pet insurance
• Employee Stock Purchase Plan

Pay

The expected base salary range for this role is $83,700 - $107,400 which represents the company's current good-faith estimate of compensation for this position. Actual salary will depend on factors such as, but not limited to, candidate experience, qualifications, skills, and the specific work location. This role may also be eligible for bonuses, equity, and a comprehensive benefits package (medical, dental, vision, retirement savings, paid time off, and wellness resources).