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Jobs · Information Technology · Georgia

DOL TAP Senior Employment Navigator - Fort Gordon, GA

Serco · Augusta, GA · 1 mo ago
Information TechnologyFull-time

About the role

The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support transitioning Servicemembers through its highly successful Transition Assistance Program (TAP). Our team ensures servicemembers and their families have the necessary career tools and information to seamlessly transition into the civilian workforce.

Responsibilities

  • Assess the transitioning Servicemember and/or transitioning spouse’s acquired skills via tools/software provided and assist with career exploration and translating their military experience desired by future employers.
  • Support the utilization of the program and its services through proactive marketing and outreach efforts, including, but not limited to, presentations, informational tabling, networking activities, and relationship development.
  • Provide job search guidance and career advice and ensure the Servicemember or spouse understands and can access available employment related resources.
  • Assist with job matching of vacancy postings, with TSM’s skills and work requirements.
  • Provide labor market information, identify companies and industries in specific areas, capture skills and experience required in certain areas, and offer advice on how to apply for jobs.
  • Aid individuals with Career Readiness Standards (CRS) verification and serve as the DOL initial point of contact for warm handovers.
  • Connect transitioning Servicemembers and/or spouses to DOL approved government and non-government partners as well as American Job Centers/State Workforce Agencies.
  • Possess extensive knowledge of the current labor market information.
  • Provide resume and cover letter advice.
  • Provide general information on apprenticeships, describe Registered Apprenticeship Programs and their benefits, and walkthrough tools that clients can use in their research for apprenticeship opportunities.
  • Aid in training and mentoring Employment Navigators as well as possess the sound organizational and positive leadership skills for site management support.
  • Promote services using approved messages and materials to enhance program awareness and conduct ongoing marketing and outreach to potential clients.

Qualifications

  • A High School Diploma and 5 years of military Transition Assistance Program (TAP) experience, OR
  • A Bachelor’s degree and 3 years of employment counseling or career counseling experience.

Skills

  • Knowledge of the civilian workplace, translating military skills/language, assessing job market, and researching/interpreting job requirements.
  • Proficiency in the Microsoft Suite of Applications and virtual meeting platforms.
  • The ability to work well with the Military community.
  • A high level of coordination, along with excellent written and verbal communication skills.
  • The ability to speak in front of groups and engage audiences.

Benefits

To Be Successful In This Role, You Will Have A High School Diploma and 5 years of military Transition Assistance Program (TAP) experience.OR a Bachelor’s degree and 3 years of employment counseling or career counseling experience.

Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits – Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role): Medical, dental, and vision insuranceRobust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract401(k) plan that includes employer matching fundsTuition reimbursement programLife insurance and disability coverageOptional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protectionBirth, adoption, parental leave benefitsEmployee Assistance Plan To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.

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