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Jobs · Information Technology · Arizona

DOL TAP Senior Employment Navigator - Davis Monthan AFB, AZ

Serco · Tucson, AZ · 3 wk ago
Information TechnologyFull-time

About the role

The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support transitioning Servicemembers through its highly successful Transition Assistance Program (TAP).

Responsibilities

  • Assist and prepare ~200,000 servicemembers who separate annually from the United States Military begin a new life chapter as a civilian.
  • Assess the transitioning Servicemember and/or transitioning spouse’s acquired skills via tools/software provided and assist with career exploration and translating their military experience desired by future employers.
  • Support the utilization of the program and its services through proactive marketing and outreach efforts, including, but not limited to, presentations, informational tabling, networking activities, and relationship development.
  • Provide job search guidance and career advice and ensure the Servicemember or spouse understands and can access available employment related resources.
  • Assist with job matching of vacancy postings, with TSM’s skills and work requirements.
  • Provide labor market information, identify companies and industries in specific areas, capture skills and experience required in certain areas, and offer advice on how to apply for jobs.
  • Aid in the identification of necessary credentials and the development of a path to fill qualification gaps through credentialing.
  • Assist individuals with Career Readiness Standards (CRS) verification and serve as the DOL initial point of contact for warm handovers.
  • Connect transitioning Servicemembers and/or spouses to DOL approved government and non-government partners as well as American Job Centers/State Workforce Agencies.
  • Possess extensive knowledge of the current labor market information.
  • Provide resume and cover letter advice.
  • Provide general information on apprenticeships, describe Registered Apprenticeship Programs and their benefits, and walkthrough tools that clients can use in their research for apprenticeship opportunities.
  • Aid in training and mentoring Employment Navigators as well as possess the sound organizational and positive leadership skills for site management support.
  • Promote services using approved messages and materials to enhance program awareness and conduct ongoing marketing and outreach to potential clients.

Qualifications

  • A High School Diploma and 5 years of military Transition Assistance Program (TAP) experience OR a Bachelor’s degree and 3 years of employment counseling or career counseling experience.
  • Proficiency in the Microsoft Suite of Applications and virtual meeting platforms.
  • The ability to work well with the Military community.
  • A high level of coordination, along with excellent written and verbal communication skills.
  • The ability to speak in front of groups and engage audiences.
  • The ability to travel up to 10%.

Skills

  • Extensive knowledge of the current labor market information.
  • Ability to work with the Military community.
  • Excellent written and verbal communication skills.
  • Ability to speak in front of groups and engage audiences.
  • Ability to travel up to 10%.

Benefits

To Be Successful In This Role, You Will Have A High School Diploma and 5 years of military Transition Assistance Program (TAP) experience OR a Bachelor’s degree and 3 years of employment counseling or career counseling experience.

Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer.

To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans.

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