DOL TAP Senior Employment Navigator - McChord AFB, WA

About the role

The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support transitioning Servicemembers through its highly successful Transition Assistance Program (TAP). Our team ensures servicemembers and their families have the necessary career tools and information to seamlessly transition into the civilian workforce.

Responsibilities

• Assist and prepare ~200,000 servicemembers who separate annually from the United States Military begin a new life chapter as a civilian.
• Assess the transitioning Servicemember and/or transitioning spouse’s acquired skills via tools/software provided and assist with career exploration and translating their military experience desired by future employers.
• Support the utilization of the program and its services through proactive marketing and outreach efforts, including, but not limited to, presentations, informational tabling, networking activities, and relationship development.
• Provide job search guidance and career advice and ensure the Servicemember or spouse understands and can access available employment related resources.
• Assist with job matching of vacancy postings, with TSM’s skills and work requirements.
• Provide labor market information, identify companies and industries in specific areas, capture skills and experience required in certain areas, and offer advice on how to apply for jobs.
• Aid individuals with Career Readiness Standards (CRS) verification and serve as the DOL initial point of contact for warm handovers.
• Connect transitioning Servicemembers and/or spouses to DOL approved government and non-government partners as well as American Job Centers/State Workforce Agencies.
• Possess extensive knowledge of the current labor market information.
• Provide resume and cover letter advice.
• Provide general information on apprenticeships, describe Registered Apprenticeship Programs and their benefits, and walkthrough tools that clients can use in their research for apprenticeship opportunities.
• Aid individuals in identifying necessary credentials and developing a path to fill qualification gaps through credentialing.
• Provide partnership overview services and promote services using approved messages and materials to enhance program awareness and conduct ongoing marketing and outreach to potential clients.

Qualifications

• A High School Diploma and 5 years of military Transition Assistance Program (TAP) experience, OR
• A Bachelor’s degree and 3 years of employment counseling or career counseling experience.
• Knowledge of the civilian workplace, translating military skills/language, assessing job market, and researching/interpreting job requirements.
• Proficiency in the Microsoft Suite of Applications and virtual meeting platforms.
• The ability to work well with the Military community.
• A high level of coordination, along with excellent written and verbal communication skills.
• The ability to speak in front of groups and engage audiences.

Skills

• Excellent written and verbal communication skills.
• Ability to work well with the Military community.
• Ability to travel up to 10%.

Benefits

To Be Successful In This Role, You Will Have A High School Diploma and 5 years of military Transition Assistance Program (TAP) experience.OR a Bachelor’s degree and 3 years of employment counseling or career counseling experience.

Knowledge of the civilian workplace, translating military skills/language, assessing job market, and researching/interpreting job requirements.

Proficiency in the Microsoft Suite of Applications and virtual meeting platforms.

The ability to work well with the Military community.

The ability to speak in front of groups and engage audiences.

The ability to travel up to 10%.

Pay

Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.

Schedule

This position is an in-office client facing position with set office hours.

Company Overview

Join our team to assist and prepare ~200,000 servicemembers who separate annually from the United States Military begin a new life chapter as a civilian. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemembers through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, as well as connection to approved government and non-government partners Our team ensures servicemembers and their families have the necessary career tools and information to seamlessly transition into the civilian workforce. The DOL VETS TAP program needs skilled and compassionate Senior Employment Navigators who can assist military personnel in their transition to civilian occupations and provide individual counseling on the job search process. Employment Navigators are expected to assess the transitioning Servicemember and/or transitioning spouse’s acquired skills via tools/software provided and assist with career exploration and translating their military experience desired by future employers. The Senior Employment Navigator will support the utilization of the program and its services through proactive marketing and outreach efforts, including, but not limited to, presentations, informational tabling, networking activities, and relationship development. The Senior Employment Navigator is supporting the Employment Navigator and Partnership Program (ENPP) and reports to a Regional Manager.

Important Information About This Position

This position is an in-office client facing position with set office hours. As a Senior Employment Navigator, You Will Listen to Servicemembers/spouses, analyze their expressed needs, suggest solutions, and assist with refinement of career action plans. Provide job search guidance and career advice and ensure the Servicemember or spouse understands and can access available employment related resources.Assist with job matching of vacancy postings, with TSM’s skills and work requirements.Provide labor market information, identify companies and industries in specific areas, capture skills and experience required in certain areas, and offer advice on how to apply for jobs. Assist clients in the identification of necessary credentials and the development of a path to fill qualification gaps through credentialing.Assist individuals with Career Readiness Standards (CRS) verification and serve as the DOL initial point of contact for warm handovers.Provide partnership overview services and connect transitioning Servicemembers and/or spouses to DOL approved government and non-government partners as well as American Job Centers/State Workforce Agencies.Possess extensive knowledge of the current labor market information.Provide resume and cover letter advice.Provide general information on apprenticeships, describe Registered Apprenticeship Programs and their benefits, and walkthrough tools that clients can use in their research for apprenticeship opportunities.Assist with training and mentoring Employment Navigators as well as possess the sound organizational and positive leadership skills for site management support.Promote services using approved messages and materials to enhance program awareness and conduct ongoing marketing and outreach to potential clients.

How to Apply

To Be Successful In This Role, You Will Have A High School Diploma and 5 years of military Transition Assistance Program (TAP) experience.OR a Bachelor’s degree and 3 years of employment counseling or career counseling experience.

Knowledge of the civilian workplace, translating military skills/language, assessing job market, and researching/interpreting job requirements.

Proficiency in the Microsoft Suite of Applications and virtual meeting platforms.

The ability to work well with the Military community.

The ability to speak in front of groups and engage audiences.

The ability to travel up to 10%.

To apply, please submit your application through Serco’s external (or internal) career site. If you have any concerns with job posting compliance, please send an email to: careers@serco-na.com.