Documentation Coordinator

About the role

This Documentation Coordinator role operates within a Brazilian travel-tech company focused on the distribution of tourism products, travel e-commerce, partner support, and technology-enabled booking operations. The position ensures operational control through meticulous documentation, keeping confirmed facts, pending dependencies, and exceptions visibly separate. Work is evaluated within the specific context of Brazilian travel-tech, emphasizing traceability, ownership, and clarity in documentation.

Responsibilities

• Execute documentation-focused coordination with business support, ensuring each checkpoint leaves a visible source, owner, status, and next action.
• Maintain official travel role documentation with status tracking, ensuring traceability and clarity in the operating context.
• Reconcile workflow management with deadline management, ensuring documentation remains current and actionable.
• Coordinate documentation with reporting, maintaining visibility of source, owner, status, and next steps.
• Review quality control with source verification to prevent downstream rework and surface repeated errors.

Requirements

• Use the official travel workflow context and operations coordination confidently in a documentation-focused role.
• Apply data accuracy without losing track of evidence or deadlines in a fast-paced environment.
• Document process compliance and issue escalation decisions clearly, ensuring reasoning is traceable.
• Exercise judgment in follow-up, especially when coordination depends on external confirmations rather than assumptions.
• Ensure role-specific handoffs meet process compliance, source verification, and workflow management standards; incomplete signals keep the work open.

Pay

Base salary: $41,000–$62,000 per year.

Schedule

Full-time, 100% remote within the United States.