Document Controls Manager

Responsibilities

• Plan, organize, and evaluate the activities of the Document Control Program
• Supervise, train, mentor, and evaluate document control staff and support employee development and succession planning
• Develop and implement document control policies, procedures, standards, templates, and guidance documents to promote consistency across the Authority
• Monitor program performance and establish key performance indicators, dashboards, and reporting mechanisms to support management decision-making
• Cook up document control activities across Authority offices, consultants, contractors, and project teams to ensure consistent application of document control requirements
• Lead efforts to improve business processes, increase operational efficiency, and enhance document management practices
• Analyze program effectiveness and recommend operational improvements, corrective actions, and process enhancements
• Develop and deliver training programs, user guidance materials, and outreach efforts to support compliance with document control requirements
• Collaborate with Information Technology, Records Management, Quality Management, and business stakeholders to support the implementation of document management solutions and process improvements
• Monitor compliance with document control policies, procedures, contractual requirements, and applicable regulatory standards
• Aid in internal audits, quality reviews, corrective action activities, and compliance assessments, including support of ISO 9001 initiatives
• Support responses to audits, public records requests, litigation support activities, and other information governance requirements
• Establish and maintain effective working relationships with Authority leadership, staff, consultants, contractors, regulatory agencies, and other stakeholders
• Prepare executive briefings, reports, presentations, and recommendations regarding program performance, risks, resource needs, and strategic initiatives

Qualifications

• Bachelor’s degree in business administration or a similar, relevant discipline, or experience in lieu of, and at least twelve years of experience in document control for large, complex construction projects or programs
• Excellent communication and organizational skills, both verbal and written
• A proven ability to work with a wide range of disciplines, connected with the successful completion of projects
• Ability to manage multiple priorities and complex assignments in a fast-paced environment
• Ability to communicate clearly and accurately with staff at all levels
• Ability to establish and maintain effective working relationships with diverse stakeholder groups
• A proven ability to lead cross-functional teams and implement enterprise DCS strategies
• Skilled in automated workflow tools (Power Automate, Power BI, etc.) and technical training delivery
• Familiarity with change management practices
• Document Control System administration and EDMS experience

Preferred Qualifications

• Master’s in Business Administration, Information Mgmt, Construction Mgmt, or related field
• Experience with state/federally funded infrastructure programs (transportation/rail preferred)
• Knowledge of public sector compliance, records retention, and ISO 9001:2015 standards/audits

Benefits

Our company offers multiple medical and dental insurance plans, as well as vision insurance. Plans are subsidized for both employees and dependents with coverage effective the first month after hire. Additionally, Cordoba provides employees with paid AD&D and life insurance, a 401k with an industry leading employer match, generous vacation and sick leave accruals, 9 paid holidays, and other forms of paid time off. We also offer flexible spending accounts (FSA’s) including medical care reimbursement, dependent care reimbursement, and commuter benefit plans. Employees are also eligible for our employee assistance program and well-being benefits that include stress management, nutrition, and financial well-being.