Document Control Manager

About the role

AECOM is seeking an experienced Document Control Manager to support our Sacramento, CA office, client, and programs. The Document Control Manager will oversee the Document Control Program, manage staff, and ensure compliance with document control policies, procedures, standards, and governance practices.

Responsibilities

• Plan, organize, and evaluate the activities of the Document Control Program
• Supervise, train, mentor, and evaluate document control staff and support employee development and succession planning
• Develop and implement document control policies, procedures, standards, templates, and guidance documents to promote consistency across the Authority
• Monitor program performance and establish key performance indicators, dashboards, and reporting mechanisms to support management decision-making
• Cook up document control activities across Authority offices, consultants, contractors, and project teams to ensure consistent application of document control requirements
• Lead efforts to improve business processes, increase operational efficiency, and enhance document management practices
• Analyze program effectiveness and recommend operational improvements, corrective actions, and process enhancements
• Develop and deliver training programs, user guidance materials, and outreach efforts to support compliance with document control requirements
• Collaborate with Information Technology, Records Management, Quality Management, and business stakeholders to support implementation of document management solutions and process improvements
• Monitor compliance with document control policies, procedures, contractual requirements, and applicable regulatory standards
• Aid in internal audits, quality reviews, corrective action activities, and compliance assessments, including support of ISO 9001 initiatives
• Support responses to audits, public records requests, litigation support activities, and other information governance requirements
• Prepare executive briefings, reports, presentations, and recommendations regarding program performance, risks, resource needs, and strategic initiatives
• Establish and maintain effective working relationships with Authority leadership, staff, consultants, contractors, regulatory agencies, and other stakeholders
• Perform other duties as assigned

Qualifications

• BA/BS + 10 years of relevant experience and or demonstrated equivalency of experience and or education, including 2 years of leadership experience
• Master’s in business Admin, Information Mgmt, Construction Mgmt, or related field (preferred)
• Experience with state/federally funded infrastructure programs (transportation/rail preferred) (preferred)
• Knowledge of public sector compliance, records retention, and ISO 9001:2015 standards/audit (preferred)
• Bachelor’s degree in business administration or a similar, relevant discipline or experience in lieu of and at least twelve years of experience in document control for large, complex construction projects or programs (preferred)
• Excellent communication and organizational skills, both verbal and written (required)
• A proven ability to work with a wide range of disciplines connected with the successful completion of projects (required)
• Able to manage multiple priorities and complex assignments in a fast-paced environment (required)
• Ability to communicate clearly and accurately with staff at all levels (required)
• Able to establish and maintain effective working relationships with diverse stakeholder groups (required)
• A proven ability to lead cross-functional teams and implement enterprise DCS strategies (required)
• Skilled in automated workflow tools (Power Automate, Power BI, etc.) and technical training delivery (preferred)
• Familiarity with change management practices (preferred)
• Document Control System administration and EDMS experience (preferred)

Pay

$120,000 - $190,000 per year

Schedule

On-site