Doctor's Assistant - Willing to Train!

About the role

An Optometric Technician is a valuable asset to an optometrist as they assist in providing a world class Total Patient Experience. This team member is able to handle a wide range of duties while using optical equipment to perform the initial testing needed to prepare a patient for an exam with an Optometrist.

Responsibilities

• Facilitate patient flow
• Assist the doctor in preliminary testing
• Verify medical and vision insurances
• Effectively communicate with patients, doctors, and managers
• Answer inquiries through phone, email, and in-person requests
• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Comply with all company policies and procedures including HIPAA
• Practice urgency at all times placing value on a patient's time, as well as the doctor's time and schedule
• Operate manual lensometer, auto-lensometer, autorefractor/keratometer, retinal camera, visual field, GDX or OCT
• Follow scripting for testing equipment (photos, visual fields, visual activity, etc.)
• Clean all examination equipment including tonometer tip
• Ability to interact with all levels of employees in a courteous, professional manner at all time
• General office duties and cleaning to be assigned by manager
• Consistently creating a positive work environment by being team-oriented and patient-focused
• Commitment to work hours that meet the needs of the business which may include weekends, schedule changes or an extended schedule

Qualifications

• High School Diploma or GED Equivalent
• Basic computer skills
• Strong customer service skills
• Excitement to learn and grow
• Favorable result on Background Check
• Previous medical office experience preferred; previous ophthalmic experience strongly preferred
• Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
• Must be able to provide proof of identity and right to work in the United States

Skills

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook

Benefits

• Medical, Vision, Dental and Life Insurance
• 401k + Employer Matching
• Paid Time Off (PTO) and Paid Holidays
• Paid Maternity Leave
• Competitive Base Pay
• Employee Discounts

Schedule

Full Time. Our offices are open Monday-Friday 8am-6pm, Saturday 8am-1pm. You may need to work a little earlier and/or later as needed. You will not work all of these hours, but you must have open availability to work any shift within these hours.

Pay

Competitive Base Pay