Doctor's Assistant - Willing to Train!

About the role

An Optometric Technician is a valuable asset to an optometrist as they assist in providing a world class Total Patient Experience. This team member handles a wide range of duties while using optical equipment to perform the initial testing needed to prepare a patient for an exam with an Optometrist.

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Comply with all company policies and procedures including HIPAA
• Practice urgency at all times placing value on a patient's time, as well as the doctor's time and schedule
• Operate manual lensometer, auto-lensometer, autorefractor/keratometer, retinal camera, visual field, GDX or OCT
• Follow scripting for testing equipment (photos, visual fields, visual activity, etc.)
• Clean all examination equipment including tonometer tip
• Ability to interact with all levels of employees in a courteous, professional manner at all times
• General office duties and cleaning as assigned by manager
• Consistently create a positive work environment by being team-oriented and patient-focused
• Commitment to work hours that meet the needs of the business which may include weekends, schedule changes or an extended schedule
• Facilitate patient flow
• Assist the doctor in preliminary testing
• Verify medical and vision insurances
• Effectively communicate with patients, doctors, and managers
• Answer inquiries through phone, email, and in-person requests

Requirements

• High School Diploma or GED required
• Previous medical office experience preferred; previous ophthalmic experience strongly preferred
• Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
• Basic computer skills
• Strong customer service skills
• Excitement to learn and grow
• Proficient in Microsoft Excel, Word, PowerPoint, Outlook
• Favorable result on background check as required by state
• Must be able to provide proof of identity and right to work in the United States
• No licenses or credentials required

Benefits

• Full Benefits Package - Medical, Vision, Dental and Life Insurance
• 401k + Employer Matching
• Paid Time Off (PTO) and Paid Holidays
• Paid Maternity Leave
• Competitive Base Pay
• Employee Discounts

Schedule

Full Time. Office hours: Monday–Thursday 8am–5pm, Friday 7am–2pm, Saturday 8am–1pm. May need to work a little earlier and/or later as needed. Must have availability to work any shift within these hours.

Physical requirements

This role requires a variety of physical activities: frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential for constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary.

Work is primarily performed in a standard office or clinical setting; travel to other locations may be required to carry out essential job duties and responsibilities.