Doctor's Assistant - Willing to Train!

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to patients with a mission to enhance vision, advance eye care, and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, spanning the eye care continuum.

About the Role

An Optometric Technician is a valuable asset to an optometrist, assisting in providing a world-class Total Patient Experience. This team member handles a wide range of duties while using optical equipment to perform initial testing needed to prepare a patient for an exam with an Optometrist.

Responsibilities

• Facilitate patient flow and assist the doctor in preliminary testing
• Verify medical and vision insurances
• Effectively communicate with patients, doctors, and managers via phone, email, and in-person
• Embrace and execute the Total Patient Experience to build relationships with patients while delivering great medical support
• Comply with all company policies and procedures, including HIPAA
• Practice urgency at all times, valuing both the patient’s and doctor’s time and schedule
• Operate manual lensometer, auto-lensometer, autorefractor/keratometer, retinal camera, visual field, GDX, or OCT
• Follow scripting for testing equipment (photos, visual fields, visual activity, etc.)
• Clean all examination equipment, including the tonometer tip
• Interact courteously and professionally with all levels of employees
• Perform general office duties and cleaning as assigned by the manager
• Consistently create a positive work environment by being team-oriented and patient-focused
• Commit to work hours that meet business needs, which may include weekends, schedule changes, or extended schedules

Requirements

• Previous medical office experience preferred; previous ophthalmic experience strongly preferred
• Minimum of 1 year in a position interacting with customers/patients or equivalent combination of education and experience
• Favorable result on background check as required by state
• Must be able to provide proof of identity and right to work in the United States
• High school diploma or GED required

Skills

• Proficient in Microsoft Excel, Word, PowerPoint, and Outlook

Benefits

• Full benefits package: medical, vision, dental, and life insurance
• 401k with employer matching
• Paid Time Off (PTO) and paid holidays
• Paid maternity leave
• Competitive base pay
• Employee discounts

Schedule

• Full-time position
• Offices are open Monday–Friday 8am–7pm, Saturday 8am–4pm (daily hours vary by location)
• Must have open availability to work any shift within these hours, including occasional earlier or later shifts as needed

Physical Requirements

• Frequent walking (75%), sitting (50%), and standing (50%)
• Regular bending, stooping, and reaching (25–50%)
• Ability to lift, carry, push, and pull items up to 25 lbs
• Strong fine motor skills and full use of hands for constant grasping, writing/typing, and technology use
• Visual and auditory acuity—including color, depth, peripheral vision, and ability to adjust focus—required 100% of the time
• Occasional driving or climbing may be necessary

Work is primarily performed in a standard office or clinical setting, though travel to other locations may be required to carry out essential job duties and responsibilities.