Doctor's Assistant - Willing to Train!

Clarkson Eyecare Texas – Frisco, TX

About the role

An Optometric Technician is a valuable asset to an optometrist, assisting in providing a world-class Total Patient Experience. This team member handles a wide range of duties while using optical equipment to perform the initial testing needed to prepare a patient for an exam with an Optometrist.

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Comply with all company policies and procedures including HIPAA
• Practice urgency at all times, valuing a patient's time as well as the doctor's time and schedule
• Facilitate patient flow and assist the doctor in preliminary testing
• Verify medical and vision insurances
• Effectively communicate with patients, doctors, and managers
• Answer inquiries through phone, email, and in-person requests
• Operate manual lensometer, auto-lensometer, autorefractor/keratometer, retinal camera, visual field, GDX, or OCT
• Follow scripting for testing equipment (photos, visual fields, visual activity, etc.)
• Clean all examination equipment including tonometer tip
• Interact with all levels of employees in a courteous, professional manner at all times
• Perform general office duties and cleaning as assigned by manager
• Consistently create a positive work environment by being team-oriented and patient-focused
• Commit to work hours that meet the needs of the business, which may include weekends, schedule changes, or an extended schedule

Requirements

• High School Diploma or GED equivalent
• Basic computer skills
• Strong customer service skills
• Excitement to learn and grow
• Favorable result on background check
• Minimum of 1 year in a position interacting with customers/patients or equivalent combination of education and experience
• Previous medical office experience preferred; previous ophthalmic experience strongly preferred
• Must be able to provide proof of identity and right to work in the United States

Skills

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook

Benefits

• Full benefits package: medical, vision, dental, and life insurance
• 401k with employer matching
• Paid Time Off (PTO) and paid holidays
• Paid maternity leave
• Competitive base pay
• Employee discounts

Schedule

Full-time. This office is open Monday–Thursday 8am–5pm, Friday 7am–2pm, and Saturday 8am–1pm. You may need to work slightly earlier or later as needed and must have availability to work any shift within these hours.

Physical Requirements

This role requires a variety of physical activities to effectively perform essential job functions:

• Frequent walking (75%), sitting (50%), and standing (50%)
• Regular bending, stooping, and reaching (25–50%)
• Ability to lift, carry, push, and pull items up to 25 lbs
• Strong fine motor skills and full use of hands for constant grasping, writing/typing, and use of technology
• Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—required 100% of the time
• Occasional driving or climbing may be necessary