DMS / EMS / SCADA Analyst Associate

About the role

TOPS SCADA provides complex technical support and training for computer Energy Management (EMS) Systems or Supervisory Control & Data Acquisition (SCADA) systems and other technical infrastructure used in Transmission Operations centers. The position requires a high degree of adaptability and a focus on meeting customer needs and continuous improvement in the systems supported.

Responsibilities

• Provide leadership and guidance to Analysts in problem resolution and support activities through training and mentorship.
• Represent the SCADA Display group in task forces, working groups, and special projects with minimal supervision.
• Ensure reliable operations of EMS and SCADA systems, making recommendations for improvements in quality and reliability.
• Maintain and enhance real-time data interfaces, tools, and software for SCADA.
• Stay updated on current technologies to keep EMS and SCADA tools current and effective.
• Build and maintain custom online displays for EMS and SCADA systems.
• Build and maintain tabular displays for EMS and SCADA systems.
• Define and implement internal standards for EMS and SCADA.
• Conduct complex troubleshooting and problem resolution across all areas of expertise.
• Provide after-hours support for EMS/SCADA systems as necessary.

Requirements

• DMS / EMS / SCADA Analyst Associate – (SG5): Associate’s degree or higher from an accredited college/university in Computer Science, Electrical Engineering, Telecommunications or related technical field; or high school diploma and two years related military or electric utility technical experience.
• DMS / EMS / SCADA Analyst - (SG6): Associate’s degree or higher from an accredited college/university in Computer Science, Electrical Engineering, Telecommunications or related technical field; or high school diploma and two years related military or electric utility technical experience. Two (2) years DMS/EMS/SCADA experience with associate’s degree and four (4) years of experience with a high school diploma. Individuals with a bachelor’s degree with no DMS/EMS/SCADA experience may be considered for entry into the organization at this level. In addition to the DMS/EMS/SCADA experience noted above: Detailed knowledge is required in one (1) of the following areas: Application development, Operating System support, Computer system administration, Database technologies and support.

Qualifications

• Demonstrates Entry Level understanding of operational practices of applicable equipment and software in assigned areas of knowledge.
• Strong skills in communication, issue resolution, organization, and facilitation are essential.
• Solid understanding of the business unit / operating company systems is preferred.
• Experience with SCADA systems is preferred.
• Perform troubleshooting and problem resolution in assigned areas of knowledge with Senior Level guidance.
• Provide after-hours support for the EMS/SCADA systems as needed.
• Begin to gain an understanding of current technology utilized by AEP and understanding how it applies to SCADA with Senior Level guidance.
• Beginning to gain an understanding of basic Protection and Control applications and the effect it has on overall SCADA with Senior Level guidance.
• Begins to gain an understanding of what each type of equipment is in the substation with Senior Level guidance.
• In addition: Up to 5% travel to job site Civil and Electrical experience preferred. Flexibility on work schedule.

Benefits

In addition to competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees. This includes health insurance, retirement plans, paid time off, and more.

Pay

• DMS / EMS / SCADA Analyst Associate – (SG5): $63,496 - $84,660
• DMS / EMS / SCADA Analyst - (SG6): $74,551 - $99,401

Schedule

• The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.