Division President

Leadership Responsibilities

• Provides leadership and assistance to the division employees, including technical direction and work-related advice, with an emphasis on customer service, client retention, and growth.
• Mets with employees individually, and on a regular basis, to disseminate information and follow-up on outstanding issues.
• Implements and maintains personnel policies in accordance with corporate manual and guidelines.
• Recruits, selects, trains, and manages the performance of division employees.
• Supports the division with initiatives and general operations.
• Gains and maintains a complete understanding of all resources available from Sentry.

Divisional Oversight

• Set the strategic direction of the division and monitor progress and growth.
• Responsible for the achievement of annual sales and contribution goals as well as achieving the established ratio level of income to expenses.
• Analyzes the local market and competition to identify external threats and opportunities and adapt to strategies for changing conditions.
• Strategizes with SVPs and Sales personnel on large client proposals.
• Maintains an understanding of Sentry’s contractual obligations to its clients.
• Reviews monthly summary reports to identify and improve upon trends.
• Ensures that accounting and administration staff are following policies and procedures.
• Affords assistance with clients' requests as needed.

Board Issues & Resolution / Client Relations & Retention

• Adheres to our Language of Service with all interactions.
• Reviews issues and looks for solutions to obstacles or gaps in service.
• Responds promptly to employee or client needs and steps in to assist with difficult situations.
• Solicits employee and customer feedback to improve service.
• Closely monitors client transitions and provides support.

Requirements

• At least 2 years of previous leadership experience.
• At least 2 years of previous Community Management Experience.
• Professional, organized, and self-motivated.
• Strong written and verbal communication skills.
• Valid license to operate a motor vehicle with a clean driving record.
• Proficiency with Microsoft Office and general computer skills.

Preferred

• CAM license and experience (licensed in states that require).

Benefits & Compensation

Salary commensurate with experience and qualifications.
Training and Support provided.
Comprehensive benefits package.
Work-life balance.

Sentry Management, Inc. is a Equal Opportunity Employer.