District Manager

Responsibilities

• Develops the annual budget(s) for the properties comprising the assigned portfolio and oversees attainment of budgeted goals by analyzing and evaluating financial statements, reconciling monthly statements against approved budget, and working with the Controller, client/owner, and others to address and resolve gaps in the financial performance of the portfolio.
• Ensures that the portfolio and individual communities meet the established operational, financial, and business performance goals by inspecting properties, reviewing financial, market, and operational reports, and developing and implementing appropriate action plans to achieve results.
• Provides leadership to the team of property managers by interviewing, hiring, and training team members, and by managing their performance in accordance with Company policies, values, and business practices. Oversees the appropriate and adequate staffing at each community and supervises the acquisition, development, and management of community team members.
• Promotes client satisfaction and retention through timely reporting and ongoing communication about the performance of the properties and responds quickly and with urgency to client/owner concerns, questions, issues, and requests.
• Ensures that the appearance and physical aspects of the properties meet the Company’s and owner’s established standards through the routine site and safety inspections and communicates concerns and requests for capital as needed to provide for the physical upkeep of each property in the portfolio.
• Coordinates work activities and services from vendors, consultants, and other contractors as needed by researching and identifying needs, negotiating contracts, monitoring progress, processing invoices, and ensuring open communication between consultants and Company project team members.
• Ensures compliance with applicable RAD, LIHTC, and private investor guidelines as well as federal, state, and local regulations, laws, ordinances, and the Agency’s administration of programs.
• Conducts site audits and calculates all sources of income and resources to verify financial eligibility of applicants.
• Ensures that all requirements for written independent verification of information are met in an appropriate and timely manner.
• Ensures appropriate annual recertification of residents, calculation of interim adjustments, and entry of data into computer database.

Organizational Responsibilities

• Follows the Company’s established policies and procedures, monitors and ensures portfolio compliance with regulatory requirements, organizational standards, and operational processes, and takes appropriate action to report, address, and correct policy violations or infractions.
• Practices proper safety techniques in accordance with Company, property, and departmental policies, procedures, and standards and immediately reports any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues to appropriate individual(s).
• Identifies opportunities areas for improving the Company’s overall operation and success by offering suggestions, leading improvement initiatives, and working with the appropriate team members to implement suggestions.
• Maintains accountability for consistent adherence to strong Agency standards regarding the ethical, responsible, and appropriate use, care, and safeguarding of Agency materials, supplies, resources, and other assets.