District Manager

About the role

The District Manager under the guidance of the Regional Director is responsible for leading multiple store operations, fostering a positive work environment, and achieving district goals.

Responsibilities

• Attract, develop, and retain top talent by creating a supportive work environment.
• Influence the talent development and business results of several field teams through GameStop's performance management strategy.
• Communicate the potential for growth within GameStop, including career path information.
• Model professional conduct and respond favorably to business opportunities identified through various reports and audits.
• Validate store scheduling based on sales trends and business needs.
• Empower store teams to resolve guest issues and respond effectively to escalated issues.
• Review and validate stores' shrink results, conduct post-inventory counts, and report results to Inventory Control.
• Collaborate with the Regional Loss Prevention Leader to address shrink reduction and safety opportunities.
• Maintain stores' appearance and ensure adherence to company standards.
• Discuss store relays and promotions with Store Leaders to ensure accurate and timely execution.

Qualifications

• 3 years of successful, related experience as a multi-unit leader required.
• A Bachelor of Arts or Bachelor of Science from a regionally accredited college or university in a related field of study, such as business administration, is required, although equivalent experience may be accepted as a substitute.
• Proven ability to work productively with others, welcome and adapt well to change, communicate thoughts and feelings effectively, and receive and respond to feedback from others maturely.
• Strong understanding of what is needed to motivate and retain top talent.
• Proven ability to achieve outstanding business results through others, from a distance.
• Proven commitment to self-directed learning, peer mentoring, and use of all GameStop development resources.
• Ability to travel unaccompanied and unassisted if necessary, including overnight stays.
• Strong guest service skills, including clear verbal and written communication skills.
• Strong organizational skills, with ability to handle multiple, detailed projects.
• Proficient use of electronic business tools: laptop computers, computer applications, in-store systems, and communications devices.
• Ability to move unassisted throughout stores for extended periods (up to 12 hours per day).
• Ability to lift and/or move objects and displays (up to 50 lbs.), bend, stoop, reach with arms and hands, and climb on ladders.

Skills and Abilities

• Planning and Organizing - Establishes course of action for self and others to ensure efficient work completion.
• Prioritizes - Identifies critical and less critical activities and assignments; adjusts priorities when necessary.
• Schedules - Allocates appropriate amounts of time for completing own and others’ work; avoids scheduling conflicts; develops timelines and milestones.
• Leverages Resources - Takes advantage of available resources (individuals, processes, departments, and tools) to complete work efficiently, coordinates with internal and external partners.
• Stays Focused - Uses time effectively and prevents irrelevant issues or distractions from interfering with work completion.
• Gains Commitment - Uses appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifies own behavior to accommodate tasks, situations, and individuals involved.
• Adaptable - Maintains effectiveness when experiencing major changes in work tasks or the work environment; adjusts effectively to work within new work structures, processes, requirements, or cultures.
• Technical/Professional Knowledge and Skills - Achieves a satisfactory level of technical and professional skill or knowledge in position-related areas; keeps up with current developments and trends in areas of expertise.