Department Manager
About the role
The role involves leading weekly shifts to ensure customers receive a fast, accurate, and friendly experience every visit. Managers may also lead departments such as the Guest Service, Kitchen, and People Departments.
Responsibilities
- Ensure the Guest Service Department delivers a great customer experience, manages sales promotions, and trains service staff in procedures.
- Manage the Kitchen Department to ensure high-quality food delivery, food safety, and cost control, while training kitchen staff in production procedures.
- Oversee the People Department to hire qualified staff, train them effectively, and schedule them to meet sales and profit goals, recognizing and motivating employees.
Requirements
- Must be 18 or older.
- Previous managerial experience in a restaurant, retail, or hospitality environment is preferred.
- Positive team player with flexible schedules and a passion for working in a fast-paced environment.
Qualifications
Competitive pay of up to $18.00 per hour, along with a range of benefits including:
- Up to 20 days of paid vacation
- Three paid holidays
- Anniversary splash
- Two-week sabbatical every ten years
- Education through Archways to Opportunity, including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
- Medical, dental, and vision coverage
- Pre-tax flexible spending accounts
- Short- and Long-Term Disability, life, and accident insurance
- Paid leaves of absence
- Employee Resource Connection Service Award
Skills
Strong leadership, communication, and organizational skills are essential. Ability to manage multiple tasks and adapt to a fast-paced environment is required.
Benefits
Incredible benefits package including:
- Up to 20 days of paid vacation
- Three paid holidays
- Anniversary splash
- Two-week sabbatical every ten years
- Education through Archways to Opportunity
- Medical, dental, and vision coverage
- Pre-tax flexible spending accounts
- Short- and Long-Term Disability, life, and accident insurance
- Paid leaves of absence
- Employee Resource Connection Service Award
Schedule
Flexible scheduling is available to accommodate personal and professional commitments.
Pay
Competitive pay of up to $18.00 per hour, depending on experience.
Contact Information
To learn more about working at a franchise-operated McDonald's restaurant, please contact the franchise organization directly. McDonald's USA will not receive a copy of your employment application and will have no involvement in any employment decisions regarding you.