Department Manager

About the role

The role involves leading shifts and departments in a McDonald's restaurant operated by an independent franchisee, not McDonald’s USA. As a Department Manager, responsibilities include ensuring a great customer experience, managing service staff, and overseeing various operational aspects.

Responsibilities

• Lead shifts to ensure fast, accurate, and friendly service.
• Manage assigned departments such as Training, Food Safety, and Inventory Management.
• Ensure all service staff are trained in service procedures.
• Organize the Front Counter McCafé and Drive-Thru areas for optimal service.
• Make sure the restaurant delivers high-quality food and controls food costs.
• Hire, train, and schedule staff to meet sales and profit goals.
• Support new employees and motivate them throughout their tenure.

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality environment.
• Positive attitude and ability to work in a fast-paced environment.
• Flexible schedule and willingness to work in a dynamic, energetic setting.
• Must be 18 years or older to qualify for the position.

Qualifications

While not explicitly stated, a high school diploma or equivalent is typically required. Relevant certifications or licenses may be beneficial.

Skills

Effective communication, problem-solving, and leadership skills are crucial. Proficiency in Microsoft Office and familiarity with restaurant management software are helpful.

Benefits

Eligible for competitive pay and a comprehensive benefits package including:

• 5-10 days paid vacation
• Education through Archways to Opportunity
• College tuition assistance
• English classes as a second language
• Medical, dental, and vision coverage
• Short- and Long-Term Disability, life, and accident insurance
• Service awards
• Employee Resource Connection

Pay

Competitive salary based on experience and qualifications.

Schedule

Variety of shift options available, including part-time and full-time positions.