District Enrollment Specialist - N CA

Join a strong community where all we do is care—for the children and families we serve every day, as well as for our dedicated team members. Our people are our best asset. We listen and we know what you're looking for.

Benefits

• Minimum 50% childcare discount
• Immediate access to benefits
• Innovative health programs
• 401(k) company match
• Flexible schedules with no nights or weekends
• Ability to bring your children to work
• Paid time off
• Ongoing training and tuition reimbursement
• Credential assistance and Master Teacher Program
• Positive, fun workplace with employee appreciation

Responsibilities

• Drive enrollment growth and improve lead-to-enrollment conversion across a defined group of schools within an assigned district or geographic area
• Provide focused enrollment expertise and hands-on, in-school support, including conducting tours and partnering with school leaders to increase new family enrollments and optimize utilization
• Work closely with school leadership, district leadership, and marketing teams to manage the enrollment lifecycle, strengthen lead engagement, and improve tour-to-enrollment outcomes through execution, coaching, and feedback
• Provide enrollment support to assigned schools, including on-site presence to support tours, family engagement, and enrollment execution
• Manage leads for assigned schools by maintaining strong organization, prioritizing high-intent opportunities, and executing timely, strategic follow-up with prospective families and Directors
• Support and conduct tours for prospective families, ensuring high-quality, consistent experiences that move families toward enrollment
• Manage the prospective family enrollment process from initial inquiry through registration, enrollment paperwork, and initial payment setup in partnership with school and district leaders
• Achieve enrollment goals by effectively utilizing CRM systems to engage prospective families, track pipeline health, and drive enrollment volume
• Partner with and coach school Directors, providing real-time feedback and guidance on enrollment conversations, tour execution, and follow-up best practices
• Consult with school leadership to market and position the school effectively, using feedback from family interactions, tours, and reviews to tailor enrollment strategies
• Demonstrate professionalism and confidence in enrollment conversations, including addressing objections and navigating resistance with prospective families
• Maintain working knowledge of state policies and regulations related to childcare enrollment and operations

Requirements

• High School diploma required; Associate’s degree preferred
• 3+ years of sales experience required; education or service industry preferred
• Excellent customer service skills with both internal and external customers
• Capable of working with frequent interruptions and changing priorities
• Effective communication skills, written, verbal, and interpersonal
• Proficient time management, organizational skills, and ability to meet established deadlines
• Proficient in Microsoft Office Suite (Excel, PowerPoint, Word)
• Must reside near Sacramento, CA (position is for the N CA districts)

Pay

$25.75–28.50 hourly rate, bi-weekly paid. Eligible for Support Central bonus program based on annual achievement of company performance.

Benefits (Detailed)

• Health and wellness benefits (medical, dental, vision, FSAs, life insurance, disability, accident, critical illness, hospital indemnity, pre-paid legal, pet insurance, identity theft protection)
• 401(k) retirement plan with company match after 1 year of employment
• Education assistance, including tuition reimbursement
• Childcare discount available to all employees
• Corporate partner discounts
• Flexible Paid Time Off (PTO) plan with no set accrual for vacation or sick time