Distribution Center (DC) Supervisor, 2nd Shift - Picking- 2026

About the role

The DC Supervisor at Brooks Distribution Center will oversee and assist in daily warehouse activities, including inbound and outbound operations. This role requires strong people management skills, including training, planning, assigning daily work, coaching, mentoring, delivering performance reviews, and resolving problems.

Responsibilities

• Supervise and assist in daily warehouse activities related to inbound and outbound operations
• Partner with the DC Operations Planner to ensure the department's staffing levels meet the expected volume, while also identifying changes in customer behavior that drive changing labor needs
• Work closely with all DC Supervisors to schedule resources as that support the needs of the growing business
• Track and monitor department KPIs; develop action plans for below standard performance and/or service
• Work with the DC Management team to resolve discrepancies and maintain FTZ compliance
• Spend most of the work day on the DC floor providing visible leadership and driving a motivated, positive, productive workforce to ensure safety and quality standards are met and exceeded
• Act as a subject matter expert for Softeon (WMS) and provide additional training when necessary
• Spearhead and implement process improvements within the department
• Provide coaching, mentoring, and deliver performance feedback in a timely manner
• Counsel employees to ensure behaviors model Brooks values and actively work to create a collaborative, positive working environment where employees can learn and grow
• Write and deliver annual performance reviews
• Ensure efficient, effective, and safe operations at all times
• Handle special projects as needed

Qualifications

• High School Diploma, required; Associate’s degree or equivalent experience, preferred
• 5+ years of experience working in a fast-paced warehouse, required
• 2+ years supervisory experience in a distribution setting or related industry, required
• Experience working in a Foreign Trade Zone (FTZ), preferred
• Experience with WMS systems (Softeon, Manhattan, Red Prairie, etc.) and RF barcode scanners, required
• Computer proficiency: Microsoft Office (Excel, Word, Outlook) and internet proficiency, required
• Excellent verbal and written communication skills
• Proven ability to deal with adverse situations positively and professionally
• Excellent interpersonal skills that inspire and build trust resulting in effective working relationships across the company
• Proven ability to interact effectively and professionally with all levels of the organization
• Proven ability to inspire and guide your staff to get the job done by bringing out the best in others
• Proven ability to anticipate how a decision made can affect our customers, our partners, our products or other departments' operations and/or morale
• Demonstrated innovation and initiative – always looking at improving our products and processes while also displaying a willingness to dive into the details and help wherever necessary
• Keen attention to detail in planning, organization, and execution of tasks
• Forklift experience, preferred
• Proven history of maintaining a good attendance record
• Ability to stand and/or walk for long periods of time – up to 8 hours/day
• Ability to lift 30lbs frequently and 50lbs on occasion, required
• Approach employee growth, development, and employee relations with a DE&I lens
• Diversity Equity & Inclusion (DEI) program creation and/or active support of initiatives
• Embrace and live the Brooks values!