Dispatcher Transport

Job Responsibilities

• Liaison between Sales, Customers and Terminal management
• Resolve and communicate in a satisfactory and timely manner any customer concerns or issues
• Promote a safe work environment and team mentality
• Learn and could maintain D.O.T. driver’s hours of service daily logs for internal drivers or external contractors, as appropriate and necessary
• Monitor equipment maintenance schedule for company owned equipment to ensure D.O.T. compliance
• Work with Terminal management to provide solutions for more effective and efficient output

Qualifications

• High School diploma or GED required; Bachelor’s degree preferred
• Bi-lingual in English and Spanish preferred
• 2-5 years Customer Service Experience

Knowledge, Skills, and Abilities

• General knowledge and familiarity with cement and building materials
• Proficient in Windows office suite
• Knowledge of trucking software preferred
• Able to work in a fast paced, high stress office environment

Working Conditions

• Capable to work extended hours, including weekends, as necessary
• Able to work in standard office environment with computer equipment
• Capable to work in open office environment

Physical Requirements

• Requires frequent sitting, standing and walking
• Able to exert up to 20 pounds of force occasionally and/or negligible amount of force frequently
• While performing the duties of this job, the employee is regularly required to talk and hear in order to communicate