Dispatcher Safety and Security

About the role

Location: Austin, Texas, Facility: Dell Children's Medical Ctr, Department/Specialty: Security, Schedule: Full Time | Rotating

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together.

Responsibilities

• Manage and respond to calls and/or alarms and initiate immediate response.
• Coordinate and/or dispatch staff in response to requests for service.
• Retrieve recorded documentation as required.
• Monitor the activities of persons on the premises by way of surveillance systems and communications.
• Initiate communication with team leader/manager when additional staffing support is necessary and assist with resolution of those issues.
• May be responsible and accountable for hiring, training, supervision and performance appraisals of security shift employees.

Requirements

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Benefits

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more