Dispatcher-Overnights

Job Summary

Monitor all loads under dispatch authority to provide safe and on-time service to our customers, vendors and distribution centers.

Job Responsibilities

• Interact in a cooperative and professional manner with other team members, supervisors, customers, and vendors, even in difficult situations
• Complete tasks and documentation neatly, accurately, and timely
• Provide exceptional (WOW) Customer Service by building and maintaining effective communication with carriers, vendors, and internal and external customers
• Maintain driver, load and service information in the transportation management system
• Record and report driver accident occurring while under dispatch
• Share responsibility with Transportation Supervisor to monitor driver’s hours of service (HOS) to prevent DOT violations
• Maintain required productivity level
• Continuously promote driver safety
• Review and voucher all expenses/invoices for the department, resolving any discrepancies with provider(s)
• Maintain and update all departmental financial tracking
• Maintain all files to meet payroll, financial or federal retention requirements

Experience and Qualifications

• Education - High school diploma or GED. College coursework, continuing technical education or comparable business experience preferred
• Basic knowledge and understanding of Department of Transportation (DOT) Hours of Service
• Knowledge of Transportation Management Systems preferred
• Ability to read conventional and electronic mapping
• Ability to read with corrected or uncorrected vision
• Ability to speak, read, write and understand English
• Ability to remain calm and focused while prioritizing requests from multiple sources
• Ability to assist in creation and maintaining the guidelines of a fiscal budget
• Accuracy and attention to detail
• Proficient in computer usage to include email, word processing, spreadsheets
• Knowledge of computer software and applications
• Ability to accommodate flexible schedules to meet the needs of the customer to include overtime, nights, weekends and holidays as required
• Ability to utilize equipment for the job such as computers, cell phone, phone, handheld trackers, copiers, scanners, printers, tractor mobilecomm devices

Environmental Job Conditions

• Must be able to lift up to 25 lbs occasionally
• Must be able to sit on an almost continual basis and stand, walk, bend, or squat on an occasional basis in a normal office environment

Pay

We recognize the growing role of AI tools, including ChatGPT, and value familiarity with them. That said, we want to hear from your authentic self. Your application should reflect your own skills, experiences, and insights rather than AI-generated responses. At BJ’s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $23.25 - $27.90.