Dispatcher (Houston, TX)

About the role

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. We are looking for a dedicated and detail-oriented Dispatcher to join our dynamic team. In this crucial role, the Dispatcher will coordinate the timely completion of routes, handling incoming service orders, directs drivers, and resolves service issues. The ideal candidate will have strong organizational skills and a solid understanding of transportation management systems. FCC Environmental Services, LLC operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best waste management professionals in the industry and develop this talent in an inspiring work environment.

Responsibilities

• Assigns loads to drivers based on designated routes, jobs and driver location.
• Monitors route time intervals for gaps.
• Monitors employee hours to minimize overtime.
• Balances the distribution of hours between drivers.
• Monitors driver times to ensure compliance with Department of Transportation (DOT) regulations.
• Ensures driver DOT logs are current before dispatching drivers.
• Collects daily pre- and post-trip inspections.
• Creates work orders for the shop.
• Collects completed work orders and enters data into tracking spreadsheet or other systems.
• Performs other job-related duties as assigned or apparent.

Qualifications

• High School diploma or GED
• Experience in a customer-facing position.
• Two years of prior experience working as a dispatcher preferred.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short-Term & Long-Term Disability
• Training & Development