Dispatcher (Evening)
First Student · Austin, TX · 3 wk ago
On-siteManagement$25.79/hrFull-time
Pay
$25.79 per hour
Schedule
Evening shift starting at 12:00 PM.
Benefits
- Medical, dental, and vision insurance
- 401(k) with company contribution
- Paid time off and paid holidays
- Company‑paid life insurance
- Stable employment with a well‑established organization
- Opportunities for growth and internal advancement
- Employee discounts on cell phone plans, vehicles, electronics, and more through PerkSpot
Key Responsibilities
- Oversees all routes and scheduling of buses
- Counsels and coaches drivers and monitors
- Handles heavy phone and radio traffic
- Takes all scheduling and driver complaints, reporting to Operations Supervisor/Contract Manager
- Serves as primary communication liaison with major contracted customer
- May handle charter reservations, billing, or driver payroll
- Provides solutions to drop‑off and pick‑up problems
- Handles back‑up driver duties or performs miscellaneous clerical duties as needed
- Completes assignment of special projects
- Assists with supervision of day‑to‑day operations
Qualifications
- 3–5 years experience
- High school diploma or equivalent
- Basic knowledge of radio dispatch equipment
- Excellent communication and customer service skills
- Ability to deliver under time constraints and deadlines
- Previous terminal operations, dispatch, or driver experience
- Computer literate
- Subject to DOT drug testing and physical; DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason
Physical Requirements and Working Conditions
- Must be able to move about the office and between floors; utilize standard office equipment; access filing system/cabinets; and communicate effectively and efficiently in person or by telephone
- Little or no travel required, but meeting with local customers may be necessary
Language Requirement
This role requires English proficiency.