Dispatcher/Customer Service Coordinator

About the role

Responsible for managing customer interactions and dispatching resources efficiently.

Responsibilities

• Handle customer inquiries and requests promptly and courteously.
• Coordinate resource dispatching to ensure timely service delivery.
• Monitor and report on service performance metrics.

Requirements

• High school diploma or equivalent.
• Excellent communication skills.
• Basic computer literacy.

Qualifications

• Experience in customer service or related field preferred.
• Ability to work flexible hours including evenings and weekends.

Skills

• Strong problem-solving abilities.
• Effective multitasking and time management skills.
• Proficiency in Microsoft Office Suite.

Benefits

• Comprehensive health insurance coverage.
• Flexible scheduling options.
• Professional development opportunities.

Pay

• $15.00 per hour.

Schedule

• Variable schedule to accommodate shifts and customer needs.