Dispatcher/Customer Service Coordinator
Horizon Services, LLC. · Quakertown, PA · 1 wk ago
Customer ServiceFull-time
About the role
Responsible for managing customer interactions and dispatching resources efficiently.
Responsibilities
- Handle customer inquiries and complaints in a timely manner.
- Coordinate resource dispatching to ensure prompt service delivery.
- Monitor and maintain high levels of customer satisfaction.
Requirements
- High school diploma or equivalent.
- Excellent communication skills.
- Ability to work flexible hours including evenings and weekends.
Qualifications
- Previous customer service experience preferred.
- Proficiency in Microsoft Office Suite.
Skills
- Strong problem-solving abilities.
- Effective time management.
- Customer-focused approach.
Benefits
- Flexible scheduling options.
- Comprehensive health insurance package.
- Professional development opportunities.
Pay
- $15.00 per hour.
Schedule
- Variable schedule based on business needs.