Dispatcher/Customer Service Coordinator
Horizon Services, LLC. · Lansdale, PA · 1 wk ago
Customer ServiceFull-time
About the role
Responsible for managing customer interactions and dispatching resources efficiently.
Responsibilities
- Handle customer inquiries and requests promptly.
- Coordinate resource allocation and scheduling.
- Ensure timely and accurate dispatch of vehicles and personnel.
- Document all interactions and incidents for reporting and training purposes.
Requirements
- High school diploma or equivalent.
- At least 1 year of customer service experience.
- Proficiency in Microsoft Office Suite.
- Valid driver’s license and good driving record.
Qualifications
- Excellent communication skills.
- Ability to work independently and under pressure.
- Strong organizational and time management skills.
Skills
- Customer service skills.
- Effective problem-solving abilities.
- Basic computer literacy.
Benefits
- Competitive salary package.
- Flexible working hours.
- Health insurance coverage.
- Professional development opportunities.
Pay
- $20-$25 per hour.
Schedule
- Monday through Friday, 8:00 AM - 5:00 PM.
Contact Information
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