Dispatcher/Customer Service Coordinator

About the role

Responsible for managing customer interactions and dispatching resources efficiently.

Responsibilities

• Handle customer inquiries and complaints in a timely manner.
• Coordinate resource dispatching to ensure prompt service delivery.
• Monitor and report on service performance metrics.

Requirements

• High school diploma or equivalent.
• Excellent communication skills.
• Ability to work flexible hours including evenings and weekends.

Qualifications

• Experience in customer service or related field preferred.
• Proficiency in Microsoft Office Suite.

Skills

• Strong problem-solving abilities.
• Effective time management.
• Ability to work independently and as part of a team.

Benefits

• Comprehensive health insurance coverage.
• Flexible work schedule.
• Professional development opportunities.

Pay

• $20-$25 per hour based on experience.

Schedule

• Variable shifts including evenings and weekends.