Dispatcher/Customer Service Coordinator
Horizon Services, LLC. · Pottstown, PA · 2 wk ago
Customer ServiceFull-time
About the role
Responsible for managing customer interactions and dispatching resources efficiently.
Responsibilities
- Handle customer inquiries and requests promptly.
- Coordinate resource dispatching to ensure timely service delivery.
- Monitor and report on service performance metrics.
Requirements
- Bachelor’s degree in Business Administration or related field.
- At least 2 years of experience in customer service or related field.
- Strong communication and problem-solving skills.
Qualifications
- Proficiency in Microsoft Office Suite.
- Experience with CRM systems.
- Ability to work flexible hours including evenings and weekends.
Skills
- Excellent verbal and written communication skills.
- Customer service orientation.
- Time management and multitasking abilities.
Benefits
- Comprehensive health insurance coverage.
- Flexible work schedule.
- Professional development opportunities.
Pay
- $20-$25 per hour based on experience.
Schedule
- Variable hours to accommodate shifts and customer demand.
Contact Information
To apply, please fill out the form below or contact us at support@isolved.com.
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