Dispatcher/Customer Service Coordinator

About the role

Responsible for managing customer interactions and dispatching resources efficiently.

Responsibilities

• Handle customer inquiries and complaints in a timely manner.
• Coordinate resource allocation and scheduling to meet service demands.
• Ensure all interactions adhere to company policies and standards.

Requirements

• High school diploma or equivalent.
• Excellent communication skills.
• Ability to work flexible hours including evenings and weekends.

Qualifications

• At least 1 year of customer service experience preferred.
• Proficiency in Microsoft Office Suite.

Skills

• Customer service orientation.
• Time management and organization skills.
• Basic computer literacy.

Benefits

• Comprehensive health insurance package.
• Flexible work schedule.
• Professional development opportunities.

Pay

$15 - $18 per hour based on experience.

Schedule

Variable schedule with evening and weekend shifts required.

Note: This is a full-time position with benefits.