Dispatcher- Cranbury, NJ

There’s a place for you at Cooper Electric Supply, LLC. A career here is more than a job—you’re investing in a brighter, more sustainable future and joining a team that makes a real difference for our customers. We provide electrical products and services to contractors throughout the Northeast and are part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates globally. Our culture is “Powered by Difference,” meaning we respect and value diverse perspectives, and we offer a supportive environment with great benefits and exciting career growth opportunities.

About the role

• Dispatch and schedule both CDL and non-CDL drivers.
• Communicate with customers regarding deliveries, special handling requests, and service-related issues.
• Analyze routes, review driver logs, and maintain accurate records.
• Resolve delivery issues through regular communication with drivers, customers, and internal teams.
• Print and distribute daily manifests.
• Direct the movement and positioning of trucks and trailers within the yard.
• Assess truck capacity and identify alternative delivery solutions when needed.
• Coordinate vehicle repairs and communicate equipment-related issues.
• Provide detailed shift handoff reports to ensure seamless transition between teams.
• Escalate driver concerns or performance issues to leadership as appropriate.
• Partner with the operations team to identify, troubleshoot, and resolve issues during the shift.
• Review orders and routes proactively to identify and correct potential problems.

Requirements

• Ability to learn and adapt to various software systems.
• Strong problem-solving and critical-thinking skills.
• Ability to work effectively in situations with multiple variables and limited standardization.
• Ability to interpret and follow written, verbal, diagrammatic, and scheduling instructions.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to prioritize tasks in a fast-paced environment.
• Proficiency in computer applications and dispatch-related systems.
• Bilingual in English and Spanish required.

Pay

Salary Range: $26.00 - $28.00 per hour

Schedule

Monday-Friday, 8:30am-5pm

Location

Cranbury, NJ

Benefits

• Healthcare plans
• Dental & vision
• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Professional and personal development programs
• Opportunity to become a shareholder
• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents
• Robust wellness program
• Gym reimbursement
• Employee Assistance Program (EAP)

We’re proud to be a military-friendly company, and our employee resource groups (ERGs) help you make connections and feel supported.