Dispatcher - Bilingual
Florida East Coast Railway · Miami, FL · 2 mo ago
ManagementFull-time
Responsibilities
- Supervise assigned Owner Operators to ensure the highest possible utilization within DOT regulations and company policy
- Efficient planning of Owner Operators to enable high production from each unit and ensure on-time delivery performance for customers
- Complete all dispatch work in the TL2000 system in real time environment
- Monitor and handle all daily check calls by Owner Operators and ensure they are in compliance with company policy
- Monitor and communicate all service failures of Owner Operators to the Operations Manager and the Customer Service Team
- Work closely with Safety to address performance issues and ensure compliance with DOT
- Record and monitor the daily hours of service to ensure DOT compliance
- Maintain files and monitor repairs on rail and non-rail equipment
- Auxiliary in Owner-Operator recruiting efforts as necessary
Qualifications
- High School Diploma/GED with 5 or more years of experience required in Transportation, Logistics, or Operations
- Bachelor’s degree from an accredited institution in Business Administration, Supply Chain Management, Transportation, Logistics, Operations preferred
- Spanish bilingual
- Familiarity with Federal Motor Carrier Safety Regulations, issued by the U. S. Department of Transportation, Federal Highway Administration; safety rules and instructions; in-bond regulations for customs
- Ability to handle multiple tasks in a high profile and fast paced environment
- Strong operational background in transportation industry with dispatch experience preferred
- Verbal and written communication skills
- AS400 operating systems experience (preferably TL2000)
- Microsoft Office proficiency