Dispatcher
WillScot · North Little Rock, AR · 1 mo ago
ManagementFull-time
We need to output only HTML fragment, no html/body tags, no markdown fences. Use for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where there is real specific content. We must preserve all substantive info, not invent or summarize away detail. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. Also drop Job ID/requisition numbers.
We need to parse the posting.
First paragraph: "At WillScot, our team..." This is about company description. Could be "About the role"? Actually "About The Job" heading appears. The content after "About The Job" is description of role. So we can put that under
for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where there is real specific content. We must preserve all substantive info, not invent or summarize away detail. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. Also drop Job ID/requisition numbers.
We need to parse the posting.
First paragraph: "At WillScot, our team..." This is about company description. Could be "About the role"? Actually "About The Job" heading appears. The content after "About The Job" is description of role. So we can put that under About the role
with paragraphs.
Then "What You'll Be Doing" includes many bullet-like paragraphs. We need to turn those into - for any list of duties/requirements/benefits. So we need to extract duties list.
Then "Education And Qualifications" includes qualifications.
Then "Preferred Requirements" includes preferred.
Then "Personal Characteristics" maybe skills.
Then benefits: "All regular WillScot positions offer a generous benefits package..." includes benefits description. Also "Many positions also have variable pay opportunities..." includes pay info? It mentions variable pay opportunities including commission, bonus, performance rewards, or other incentive programs. That's pay info. So we can include Benefits and Pay sections.
Schedule: Not mentioned. So we should not create Schedule section.
Also need to include maybe "Qualifications" vs "Requirements". The posting has Education And Qualifications (requirements) and Preferred Requirements (preferred). We could combine into Requirements and Preferred? But we have headings: Requirements, Qualifications, Skills. We need to decide mapping.
We have Education And Qualifications: high school diploma, GED, or 3 years applicable experience; 2 years work experience; 2 years experience managing one or more employees OR 1 year experience with WillScot; MS Office/Excel/Word/Outlook; experience working directly with customers by phone and email; strong customer service orientation, active listening, excellent oral/written communication; ability follow direction and meet deadlines in a fast-paced environment; experience applying creativity to problem-solving; build sustainable relationships and trust with vendors through open, proactive communication; ability to effectively manage multiple, changing priorities in a fast-paced environment.
That's qualifications/requirements.
Preferred Requirements: 3 years logistic experience; scheduling, route planning and optimization; familiarity with CRM system or other contact management platform; Salesforce experience; familiarity with DOT compliance and vehicle telematics; Hours of Service regulations, Electronic Logging Devices, permitting, etc.; experience working with outside vendors, including pricing and schedule negotiations.
Personal Characteristics: Lead by example through living our values: Dedicated to Health & Safety; Committed to Inclusion & Diversity; Driven to Excellence; Trustworthy & Reliable; Devoted to Our Customers; Community Focused.
These could be Skills or Personal Characteristics. We have a heading Skills. Could put personal characteristics under Skills.
We also have responsibilities list under "What You'll Be Doing". That includes many bullet-like sentences. We'll turn each sentence into
- .
We need to preserve all substantive information, not invent or summarize away detail. So we need to keep each duty as is, maybe split into separate list items.
Let's extract duties from "What You'll Be Doing". It starts with "Environment, Health & Safety" then a series of sentences separated by periods. We'll break each sentence as a list item.
Let's copy the text:
"Environment, Health & Safety Conducts business in compliance with all Environmental Health & Safety Policies.Conducts periodic safety meetings as well as updating safety documents and logs.Manages employee health and safety through creating a safe workplace with Safety Save, training and observations, and regularly scheduled assessments.Ensures operating standards are conducted; supported by robust training and communication actionsSupervisory ResponsibilitiesProvides direct and indirect managerial oversight by assigning tasks, daily assignments and other daily duties to include, as applicable: Drivers Field Service Techs Set Up Crews Transportation Coordinators Branch Coordinator This role will manage tasks, daily assignments and other daily duties for temporary workers and contractors as appropriate. This role owns DOT compliance within an assigned territory Fleet & Efficient Use of Resources Sets daily/weekly/monthly priorities for the teamSchedule and assigns in-house or vendor drivers in direct support of 100% on-time pick-up and delivery targets and achievement of delivery & installation profit marginSchedules and assigns services and maintenance calls supporting customers on rentReviews next day/week/month deliveries and pick-ups and develops a dispatch planLoad level volume with end to end customer communicationCreate and receive purchase orders for all transport vendors; arrange for permits, and set up pilot cars and escorts where required for delivery, return, and relocation of unitCoordinate employees, or vendors and contractors for timely completion of complex installation and removalMonitors digital tracking to update customer orders, delivery schedules, and communicate with customers, WS employees & vendors Ensures Drivers collect appropriate documentation and signatures related to delivery/pick-up of units Ensure drivers document damages at retrieval and returnMonitors and documents DVIR and preventative maintenance filesEnsures all daily/weekly/monthly paperwork is completed, recorded and filedThe ability to tracks drivers / venders through digital applications for on time excellenceWorks to schedule deliveries/pick-ups outside of current dispatch schedule as appropriateAssists Drivers in change of schedule or route issues, when necessaryCommunicates with customers to assist in scheduling daily/weekly/month activitiesConfirm site readiness, delivery access and permittingDefine and maintain office/administrative procedures. Act as local coordinator and/or point of contact for branch activities such as time keeping/payroll, accounts payable/receivable, purchase orders, filing, and reception dutiesMay manage one or more Branch Administrative employees Review Drivecam coaching opportunities and take action as necessaryConducts performance discussions and trainingOther duties as assigned"
We need to split into sensible list items. The text has no spaces after periods sometimes. We'll need to parse manually.
Let's rewrite each sentence with proper spacing.
I'll go through:
1. Conducts business in compliance with all Environmental Health & Safety Policies.
2. Conducts periodic safety meetings as well as updating safety documents and logs.
3. Manages employee health and safety through creating a safe workplace with Safety Save, training and observations, and regularly scheduled assessments.
4. Ensures operating standards are conducted; supported by robust training and communication actions
5. Provides direct and indirect managerial oversight by assigning tasks, daily assignments and other daily duties to include, as applicable: Drivers Field Service Techs Set Up Crews Transportation Coordinators Branch Coordinator
6. This role will manage tasks, daily assignments and other daily duties for temporary workers and contractors as appropriate.
7. This role owns DOT compliance within an assigned territory
8. Sets daily/weekly/monthly priorities for the team
9. Schedule and assigns in-house or vendor drivers in direct support of 100% on-time pick-up and delivery targets and achievement of delivery & installation profit margin
10. Schedules and assigns services and maintenance calls supporting customers on rent
11. Reviews next day/week/month deliveries and pick-ups and develops a dispatch plan
12. Load level volume with end to end customer communication
13. Create and receive purchase orders for all transport vendors; arrange for permits, and set up pilot cars and escorts where required for delivery, return, and relocation of unit
14. Coordinate employees, or vendors and contractors for timely completion of complex installation and removal
15. Monitors digital tracking to update customer orders, delivery schedules, and communicate with customers, WS employees & vendors
16. Ensures Drivers collect appropriate documentation and signatures related to delivery/pick-up of units
17. Ensure drivers document damages at retrieval and return
18. Monitors and documents DVIR and preventative maintenance files
19. Ensures all daily/weekly/monthly paperwork is completed, recorded and filed
20. The ability to tracks drivers / venders through digital applications for on time excellence
21. Works to schedule deliveries/pick-ups outside of current dispatch schedule as appropriate
22. Assists Drivers in change of schedule or route issues, when necessary
23. Communicates with customers to assist in scheduling daily/weekly/month activities
24. Confirm site readiness, delivery access and permitting
25. Define and maintain office/administrative procedures.
26. Act as local coordinator and/or point of contact for branch activities such as time keeping/payroll, accounts payable/receivable, purchase orders, filing, and reception duties
27. May manage one or more Branch Administrative employees
28. Review Drivecam coaching opportunities and take action as necessary
29. Conducts performance discussions and training
30. Other duties as assigned
We need to ensure each item is a
- .
Now Education And Qualifications list:
- High school diploma, GED, or 3 years of applicable experience
- 2 years work experience
- 2 years experience managing one or more employees OR 1 year of experience with WillScot
- MS Office/Excel/Word/Outlook experience
- Experience working directly with customers by phone and email
- Strong customer service orientation, active listening, excellent oral/written communication
- Ability follow direction and meet deadlines in a fast-paced environment
- Experience applying creativity to problem-solving
- Build sustainable relationships and trust with vendors through open, proactive communication
- Ability to effectively manage multiple, changing priorities in a fast-paced environment
Preferred Requirements list:
- 3 years logistic experience
- Scheduling, route planning and optimization
- Familiarity with CRM system or other contact management platform
- Salesforce experience
- Familiarity with DOT compliance and vehicle telematics
- Hours of Service regulations, Electronic Logging Devices, permitting, etc.
- Experience working with outside vendors, including pricing and schedule negotiations
Personal Characteristics list:
- Dedicated to Health & Safety
- Committed to Inclusion & Diversity
- Driven to Excellence
- Trustworthy & Reliable
- Devoted to Our Customers
- Community Focused
Benefits: "All regular WillScot positions offer a generous benefits package to help our employees and their families Be Well. This includes medical, dental, vision, disability, life insurance, paid time off (including Company holidays), tuition reimbursement, a retirement savings plan with company match, and more! More information about benefits may be found here."
Also variable pay: "Many positions also have variable pay opportunities including commission, bonus, performance rewards, or other incentive programs."
We need Benefits section and Pay section.
Benefits: list of benefits.
Pay: variable pay opportunities.
We should not include "More information about benefits may be found here." as it's a link/instruction; maybe drop as it's application instruction? It's not exactly application instruction but it's a reference. Might be considered boilerplate? The instruction says remove application instructions. This is not application instruction but a reference to more info. Might be okay to keep? Safer to drop the sentence "More information about benefits may be found here." as it's not substantive detail. Keep the benefits list.
Pay: variable pay opportunities.
Now we need to output HTML fragment with headings
and paragraphs
for prose, and
- for lists.
We need to decide which sections to include.
We have:
- About the role: prose from "About The Job" paragraph(s). That includes: "As North America’s leading provider of complete temporary space solutions, we have helped customers across 260+ locations in the United States, Canada, and Mexico, get the innovative flexible workspace and portable storage solutions that are right for their timeline and their project, Right From the Start." plus maybe earlier company description? The "About The Job" heading appears after some company description. The instruction: do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings. So we can start with About the role heading and include the description after "About The Job". The earlier paragraphs about WillScot being Great Place to Work etc might be
and paragraphs
for prose, and
- for lists. We need to decide which sections to include. We have: - About the role: prose from "About The Job" paragraph(s). That includes: "As North America’s leading provider of complete temporary space solutions, we have helped customers across 260+ locations in the United States, Canada, and Mexico, get the innovative flexible workspace and portable storage solutions that are right for their timeline and their project, Right From the Start." plus maybe earlier company description? The "About The Job" heading appears after some company description. The instruction: do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings. So we can start with About the role heading and include the description after "About The Job". The earlier paragraphs about WillScot being Great Place to Work etc might be