Dispatcher

About the role

Performs a wide range of clerical and receptionist tasks including: dispatching, data entry, access/key control, responding to telephone calls, documentation, and clerical activities in support of the Facilities Engineering/Planning Design and Construction and Security departments to provide a safe and comfortable environment for the patients and staff.

Preferred Qualifications

• High School Diploma or equivalent
• One (1) year prior experience in an office setting

Responsibilities

• Performs activities involved in the dispatching of personnel, assuring that the appropriate individual is dispatched to the problem location. Must be able to reconcile conflicting assignments and justify decisions made to ensure timely response to trouble calls and to facilitate efficient departmental operations.
• Answers trouble calls for assigned departments in a courteous and professional manner, identifying self and department at all times.
• Routes all routine and/or emergency work request