Dispatcher

About the role

Responsible for ensuring the overall coverage required to meet the transportation operation scheduling demands. Resolves transportation scheduling problems for the purpose of ensuring all routes are covered in a cost effective and efficient manner.

Responsibilities

• Develops schedules (e.g. routes, workload, special trips, driver training, etc.) for the purpose of determining driver and equipment requirements
• Communicates information and instructions to drivers (e.g. schedules, route changes, road conditions, accidents, emergencies, etc.) for the purpose of advising drivers on a variety of situations that may impact scheduled transportation services
• Coordinates scheduling of vehicles for the purpose of meeting overall transportation requirements
• Recommends policies, procedures and/or actions as needed and/or assigned for the purpose of providing direction and/or making decisions that enhance transportation services
• Responds to inquiries from customers, drivers, and vendors, relating to routes, deliveries, appointments, etc. for resolving transportation logistics
• Assists in various duties as needed and/or in the absence of the Transportation Manager ensuring the effective and efficient performance of the department
• Other duties as assigned

Requirements

Education & Experience

• High School diploma or General Education Development (GED) required
• Prior work experience of 1 to 2 years in a transportation environment preferred

Knowledge, Skills & Abilities

• Good written and verbal communication skills
• Strong team player
• Computer proficiency in Microsoft Office Suites
• Strong customer service orientation
• Ability to handle multiple tasks in a time sensitive atmosphere
• Familiarity with US Department of Transportation (DOT) regulations pertaining to the transportation of hazardous and non-hazardous materials

Benefits

Veolia’s comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement.