Dispatcher

Position Summary

U.S. AutoForce, a division of U.S. Venture, Inc., brings together more than 100 years of experience as an industry leader in tire, undercar parts, and lubricant distribution. As the Dispatcher, you will support the Dispatch Supervisor in achieving all fleet and dispatch office needs. You will ensure drivers complete necessary paperwork, assist with will-call customers, and promote safe driving habits.

Job Responsibilities

• Ensure drivers complete all required daily paperwork: Driver logs, pre and post-trip inspections, and fuel receipts.
• Avoid delays in completing customer returns within 3 days of creation.
• Assist with will-call customers.
• Assist with reviewing Samsara driving alerts.
• Track drivers on Elite and close out all routes and open orders daily.
• Train drivers on PIV, tablet, and safety expectations (may be involved in road tests).
• Complete all routing requests before scheduled cut-off times.
• Backup for Dispatch Supervisor and EComm.
• Assign lines to be pulled by material handlers for will-call and metro routes.
• Answering phone calls in a professional and timely manner.
• Communicate effectively with call center, sales, customers, drivers, and other locations.
• Spot check trucks for cleanliness and compliance, assist drivers when a breakdown occurs.
• Backup driver, order pulling, operate power equipment as needed.
• Promote and maintain a safe working environment for all team members.

Qualifications

• Must be 21 years or older (mandatory company policy).
• Must possess a valid driver’s license and good driving record in compliance with our driver policy.
• Must have 1 year of professional driving experience (cube van, box truck or semi), and satisfactory completion of company road test by qualified assessor.
• Must have 1 year experience in transportation industry.
• Knowledge of DOT regulations and legal requirements for drivers.
• Excellent communication, customer service, and organization skills.
• Ability to be trained and safely use powered industrial trucks (forklifts) and high reach lifts.
• Pass a forklift certification test.
• Must possess a valid driver’s license and good driving record in compliance with our driver policy.
• Must be able to safely lift 50 pounds consistently and occasionally lift up to 80 pounds.
• Must be able to exert a pushing force of up to 40 pounds - working with barrels and industrial/agricultural tires.
• Must follow instructions and safe operating procedures.
• Demonstrated ability to provide quality customer service.
• Must be able to work overtime as needed.
• Successfully pass a pre-employment drug test (do not test for THC / marijuana).
• Must possess a valid driver’s license and good driving record in compliance with our driver policy.
• Must have a valid DOT Medical Card or the ability to obtain one per DOT/FMCSA guidelines and requirements during the hiring process.

Benefits

• Highly competitive wages starting at $26/hr!
• Weekly pay
• Work boot reimbursement program
• Healthcare benefits, available your first day on the job
• 401(k) with Generous Employer Contribution AND Match
• Paid Vacation, Sick time and Holidays
• On-the-job training and skill development
• Tuition Reimbursement
• Employee Discount Programs

Physical Demands and Work Environment

• While performing the duties of this job, the employee may be exposed to weather conditions prevalent at the time.
• The noise level in the work environment is usually moderate.
• Fumes associated with tires and occasionally car parts and lubricants prevalent.

Division

U.S. AutoForce

Equal Opportunity Employer

We ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, marital status, age, national origin, disability, veteran status, genetic information, or other protected characteristic.