Dispatcher

About the role

We’re looking for a driven, organized, and people-loving Dispatcher to join our team. The ideal candidate will thrive in a fast-paced environment, solve problems efficiently, and enjoy working in a supportive team setting.

Responsibilities

• Manage incoming calls and dispatch service requests promptly and accurately
• Coordinate with field technicians to ensure timely and efficient service delivery
• Handle customer inquiries and complaints professionally
• Monitor and maintain accurate records of service requests and technician availability
• Communicate effectively with management and other departments as needed

Requirements

• Bachelor’s degree in Business Administration, Management, or a related field (or equivalent work experience)
• Minimum 2 years of experience in a customer service or dispatch role
• Strong organizational and time management skills
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite

Qualifications

• Experience with HVAC, plumbing, or electrical systems is a plus
• Ability to work flexible hours including evenings and weekends

Skills

• Exceptional problem-solving abilities
• Highly organized and detail-oriented
• Effective verbal and written communication skills
• Ability to multitask and prioritize tasks efficiently

Benefits

We offer a comprehensive benefits package including health insurance, retirement plans, and paid time off.

Pay

$60,000 - $75,000 yearly

Schedule

Flexible schedule to accommodate the needs of our customers and the business.