Dispatcher

Location: Houston, TX. Reports to: Branch Manager. Full-time position.

About the role

The position schedules job tasks for cranes and/or haul trucks after receiving requirements from Customers. Records on the Daily Schedule the crane size required, assigned Operator, date and time required, Customer (Co. name), location and description of the job task, special rigging that may be required, contact name and phone number(s), and invoicing information.

Responsibilities

• Receives incoming calls from external and internal Customers.
• Records the following on the Daily Schedule:
  • Crane size required for the job task
  • Assigned Operator and/or Rigger for the job task
  • Date and time requested to be on job site and estimated hours or days till completion of the task
  • Customer’s complete Company name that will be receiving the invoice (Division or Location)
  • Direction to job location (including County and/or nearest town) and the description of the job task
  • Special rigging that may be required (e.g., spreader bar, man basket, etc.)
  • Contact’s name and phone number(s)
  • Invoicing information (e.g., Charge (Purchase Order), Check, Cash, Charge Card, etc.)
• Completes the job ticket with the following information:
  • Date of the assigned job task
  • Time the Operator and/or rigger is to be at location
  • Crane size (the size of Crane that the Customer will be invoiced, e.g., 60 ton even though a 75 ton was used)
  • Billing method (e.g., Charge (Purchase Order), Check, Cash, Charge Card, etc.)
  • Customer (complete company name that will be receiving the invoice)
  • Contact (customer’s name that will be on site)
  • Telephone (Customer’s contact phone number and/or pager)
  • Weight (weight of the load that will be lifted)
  • Height (vertical height that the load will be lifted)
  • Reach (total horizontal distance the load will be lifted away from the crane)
  • Special rigging (any item not normally carried on the crane, such as spreader bar, man basket, slings, and/or special blocks)
  • Job description (explanation of the job task to be performed)
  • Job location (directions to the actual job location)
  • Operator (person assigned to perform the job task)
  • Estimated length of job (best estimate the Customer provides for completion)
• Posts job tickets in the break room for the following day’s assignments.
• Coordinates efforts with the person “On-Call” whenever the schedule is nearly full and/or if there are any concerns such as overlapping times for job assignments, manpower, equipment concerns, etc.
• At the end of shift, reviews with the person “On-Call” all job assignments on the schedule along with any other forthcoming job tasks.
• Ability to read, interpret, and determine that an assigned Crane can perform the lift by utilizing the Manufacturer’s load charts.
• Performs other duties as assigned.

Qualifications

• High School diploma or GED required.
• College degree preferred.
• Preferred: current Texas Department of Public Safety Class A Commercial Driver’s License (CDL).
• 3–7 years of industrial dispatching/scheduling duties.
• 3–7 years of crane operations and proper rigging techniques.
• Mechanical and analytical skills preferred.

Benefits

• Health benefits
• Paid vacation
• 401k benefits

Pay

Competitive salary.

Schedule

Full-time.