Dispatcher
The Parts Authority · Boston, Massachusetts, United States · Yesterday
Management$16.5/hrFull-time
Responsibilities
- We are seeking a dispatcher to join our high energy, fun, and fast paced work environment.
- The dispatcher is responsible for scheduling the drivers’ routes and ensuring on-time, accurate deliveries.
- Work well with customers.
- Use the dispatch program to track orders from other stores and set up/distribute runs to drivers.
- Ensure that drivers count money collected and put delivery times on bills.
- Work with Parts Pullers to ensure the deliveries go out correctly.
- Work with drivers to make sure they know the correct route.
- Work with customers over the phone to update them on the status of their orders.
- Properly assist drivers who have difficulty with routes or any other aspect of the job.
- Perform other duties as assigned.
Qualifications
- Accurately follow directions, both written and verbal.
- Maintain individual productivity and quality standards according to department requirements.
- Focus and remain on task in a fast-paced environment.
- Attention to detail.
- Great communication skills.
- Time management skills.
- Able to work well under pressure.
- Must be able to work well with other staff members and supervisors.
- Must have an open availability, flexible, and able to work various shifts and over time.
- 1-2 years Warehouse experience preferred.
- Current, valid driver’s license.
- Must be able to meet company insurance requirements—(drivers must be 21 years old or over).
- Familiarity with safety measures in a warehouse.
- Maintain and promote workplace safety.
- Securing and transferring cash or other assets.