Dispatcher
Sanders & Johnson, Inc. · Indian Hills, CO · 2 days ago
Management$23–$26/hrFull-time
What You'll Do
- Dispatching the right technician to the right call
- Answering incoming phone calls and speaking with current customers, prospective clients, and service technicians
- Scheduling service appointments based on technician availability and skills
- Accurately entering customer data into our dispatch software and verifying information for accuracy
Dispatcher Qualifications
- 3+ years of dispatch experience
- Ability to remain calm and professional during challenging interactions
- Ability to follow up after requests and see projects through to completion
- Proficiency with technology and modern dispatch software, preferably ServiceTitan
- Analytical problem-solving skills
- Attention to detail and organizational skills
- Punctual, dependable, and trustworthy personality
- Self-starter mentality with a fast-paced work ethic
Preferred Criteria
- Familiarity with coaching programs (Praxis S-10, Nexstar, Blue Collar Success Group, etc.)
- HVAC or plumbing dispatch experience
Pay & Benefits
- Earns $23.00 - $26.00/hour (based on experience)
- Retirement plan
- Sick leave, vacation time, and paid holidays
- Health, dental, and vision insurance
- Life and AD&D insurance
- Training and advancement opportunities
- Direct deposit
- Dog-friendly office and a team with a sense of humor
- Flexible 40-hour schedule, Monday through Friday with the potential to work from home one day per week